Customer reviews from kitchenaid.com
KitchenAid - 36" Built-In Electric Cooktop - Black
Average customer rating
4.3
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
64
4 Stars
15
3 Stars
7
2 Stars
4
1 Star
6
86%of customers recommend this product.
(
77 out of
90)
Customer Reviews for KitchenAid - 36" Built-In Electric Cooktop - Black
Posted by: Happy in Howell
from Howell, MI
Verified Purchase:Yes
Cooktop looks great and heats quickly, been using for the past 1 1/2 months - KitchenAid is quality brand.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Kitchen aid downdraft cooktop
on December 14, 2014
Posted by: Coco
from Bryson, QC, Canada
Verified Purchase:No
[This review was collected as part of a promotion.] Great space saver, no range hood. Super for serving for large numbers with added burner for extra large pots.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
I hate it
on September 22, 2016
Posted by: Sachiven
from vancouver, bc
Verified Purchase:No
[This review was collected as part of a promotion.] First let me qualify by saying that I've come to the conclusion that glass cooktops are the worst invention ever. So it's not just this one - except that I paid a fortune for it. They're just way to sensitive to surface damage. Scratch and pit easily, very unforgiving. I'm not that hard on it but I hate it that I have to be so careful. For the cost it should be more resilient.
And the heat for cooking is inconsistent which makes cooking very frustrating. Another big black mark against it. So absolutely not a fan.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 25, 2017
Hi there. We're sorry to hear about your cooktop. Your feedback is much appreciated. If you'd like to be connected to our customer care team, please call 1-800-807-6777. Thank you.
Written by a customer while visiting kitchenaid.com
Posted by: Judy
from Pelham AL
Verified Purchase:Yes
I love it's looks, but it's so hard to get and keep clean. Splatters and finger prints show all to much, and it takes a long time of cleaning and wiping to get the streaks off. If I don't turn on the overhead light in the kitchen, the temp setting is hard to see on the burner knobs. Also It's slow to heat up, even when on high it takes too long to boil water. My 20 + year old Jenn Air's smooth surface was much easier to clean and keep clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Ninny
from San Angelo Texas
Verified Purchase:Yes
We bought this about 1 month ago and really like it so far.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Dave
from Madison, IN
Verified Purchase:Yes
First time for a separate cooktop. It is a perfect burner system and the downdraft works perfectly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Ssipeg
from St. Simons Island, GA
Verified Purchase:Yes
We selected this cooktop for our home we were building. I'd never had the flat surface cooktop before. I Love IT!!
Cooks evenly, boils water quickly, clean up is so easy-that was a shock to me.
And it looks gorgeous!!
Cooks evenly, boils water quickly, clean up is so easy-that was a shock to me.
And it looks gorgeous!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: John
from Reading, MA
Verified Purchase:Yes
After 3 weeks of use only 4 of the 5 burners work and it has taken over a month to get replacement parts.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 29, 2017
Hello, John. Thank you for your review. We are sorry to learn of the experience that you have encountered with your cooktop. I would like to inquire further about your review with you. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.comwith your name, your user name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. I look forward to your reply. Thank you.
*If replying, please use Forward verses Reply or New as that will leave this message intact and will help us to respond faster.
*If replying, please use Forward verses Reply or New as that will leave this message intact and will help us to respond faster.
Written by a customer while visiting kitchenaid.com