Great sound. The device constantly loses Bluetooth connectivity causing me to walk to its location and rest it manually. No fix documented anywhere for this. A paired device that is left on and powered up and plugged in should not behave this way. Very unhappy customer.
Response from jbl.comBy Customer Support, April 23, 2025
Thanks for your feedback. Bluetooth will perform well for up to 30 feet. However, walls, obstacles, and other wireless devices can impede that 30-foot range. If it works well at 10 feet or less, it is likely that something is interfering with your wireless Bluetooth signal, causing these dropouts. First, forget/unpair the headphones on your device, then perform manual pairing. Next, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. Last is reset, turn on the speaker, then press and hold "Volume +" and "Play" for more than 3 seconds. The speaker will turn off and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact us.
I’ve had this for 3 weeks and plan on purchasing another one. The sound quality is great, The range makes it perfect for outdoor activities and work, Can’t wait to hear two together in stereo
I’ve been wanting my own JBL speaker ever since I could remember because my older sister has one, so I was browsing the website and to my surprise I could customize my own speaker! It turned out exactly as pictured and the music quality from the speaker is well worth the price!
I bought the personalized version of this and the paint immediately started chipping away and does not stop. I would recommend just getting one of the colors they offer because the paint on those doesn't chip. Also, the battery life does not last 12 hours at 80%. I would say my battery life probably only lasts a couple of hours.
Response from jbl.comBy Customer Support, March 4, 2025
Thanks for your feedback. It is possible that the battery of your JBL Flip 6 is losing its capacity. However, it is also possible that the battery is working correctly but depletes more quickly when the volume is very loud and/or the bass has been boosted. Try to charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. For further assistance, please contact us.
the sound quality is the same and i honestly think the flip 5 battery life is longer. i use my flip 6 for maybe 8 hrs and then it dies. my flip 5 battery lasts forever 😂 i wish i could get my money back but my flip 6 is custom. waste of money bc i could’ve just kept my (almost) 5 year old flip 5.
Response from jbl.comBy Customer Support, February 16, 2025
Thanks for your feedback. The published battery life is up to 12 hours, but actual playtime depends on volume and source content. At background listening levels, you’ll get the maximum battery time, but as you increase volume or boost bass, playtime decreases—just like a phone battery drains faster with a brighter screen. Music with more bass also shortens battery life. Our JBL Flip 6 (30W RMS) consumes more power than the Flip 5 (20W RMS) due to its separate woofer and tweeter, which deliver stronger sound but drain the battery faster, especially at high volumes. If your battery depletes quickly under these conditions, it is likely functioning normally. You may try to charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to-playtime, the battery is working fine. If you need further assistance, you may contact us.
I had 2 of these last year. Sadly someone stole them from my truck but I loved the build and sound quality of them so much that I bought two more. I’m still surprised that they come with such crisp and clear audio; especially when they’re both in partyboost mode. Awesome product by JBL. James Lansing would be very proud!