Ugh!!! This speaker sadly isn’t “waterproof” like it’s described. If you plan on using speaker while boating, don’t! Mine got splashed with water and now won’t turn on/charge. It didn’t even get fully submerged!! So disappointed! Looks like I’ll be in the market for a new waterproof speaker.
Response from jbl.comBy Customer Support, May 29, 2025
We appreciate you bringing this to our attention. If there's no light indicator on the speaker whenever you plugged it to a power source; please make sure first that the charging port is clean and dry when you charge the speaker. If issue persist, try the power cycle by pressing and holding the power button for 30 seconds while the unit is not plugged into a power source, to see if the unit will unlock. For further assistance, please reach out to our customer support.
I really like it. It’s better than my flip five. I chose to get the personalized, yet I noticed that the image scratches off easily, and the paint doesn’t stay very well
I bought the JBL flip6 about a month ago and it’s already giving issues, doesn’t want to charge at times and it shuts off often
Response from jbl.comBy Customer Support, May 19, 2025
Thanks for your feedback. Here are some troubleshooting steps that might help isolate the issue. First, use another charging cable and power adapter to see if the unit will charge, and while it's extremely uncommon, try to use another wall outlet to be certain that the issue is not with the outlet. Next, the charger may not be powerful enough to power the unit and charge the battery. Check the adapter and make sure that the rating is 2 amps or higher. Last is reset, turn on the speaker, then press and hold "Volume +" and "Play" for more than 3 seconds. The speaker will turn off and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again. If the issue remains, please contact us for further assistance.
I bought this a few weeks ago before our family vacation in the Florida Keys. We love to listen to music while enjoying the pool. The rich tones that this bluetooth speakers has is great! The size was just right to fit in our suitcase. I would highly recommend this product if you enjoy music!