I got this flip a few weeks back and really not thay happy with it. Sound is good and the battery life is not good. I have it at work and it's not even 50% turned up. It won't even last my 8 hr shift. I have to have it plugged in all day. I would have never bought it if I knew it only lasted a few hrs. I do not have party mode turned on either. I guess I don't understand having a portable speaker that you have to keep plugged in. Seems like in today's times we would have products that the battery would last longer.
By Customer Support, August 9, 2022
We're sorry to hear about what happened. The playtime hours of our JBL Charge 5 depend on the volume level and music content. If the speaker doesn't last the advertised playtime hours, which is 12 hours even at low to mid-volume, there's a problem with the battery of the speaker. The louder the speaker produces, the more power it needs to play a louder sound. Should you need further assistance, please contact us. We're here to help.
It's not fair for people getting the 'TL' version!
on August 2, 2022
Posted by: Jinhong Zhao
from Beijing, China
I have got my JBL FLIP6 sience it was released. I check the SN number on the speaker, and it's begin with 'TL'. I compared it to my friend's FLIP6, which is a 'GG' version, and the 'TL' version which is I have, have a harsh sound and the bass is just not there compared to the 'GG' version. I tried to use the EQ in the app, to reduce the treble and gain the bass, but nomatter how I manage to do it, it is still lacking of bass and too much of treble... Different version of sound cost same amount of money, and it's random that what will you get... This makes me feel down because it takes me a lot of effort to save the money to get a JBL speaker, and I want the same quality, not random!! Very admire JBL but this is not a good experience! Why to make different versions? And the most important SOUND QUALITY is different.. It is not fair.
By Customer Support, August 3, 2022
Thank you for your feedback. We assure you that there is no functional difference between the JBL Flip 6s that have different serial numbers. If you have issues with your speakers, Please contact our customer support service via our official website or toll-free hotline.
this is my 4th JBL flip speaker, my first being a flip 3 (my fav, lasted 4 years hardly any problems), and my last two before my current flip 6 were both pink flip 5s…… I love JBL’s sound quality and design so much….. but these past 3 speakers just do not work. they work when they want to, other than that, my audio is always cutting in and out, sometimes they start emitting super loud scratchy noises. i got the JBL 6 to replace my 2nd JBL 5 and now my 6 that i got 4 months ago is already crapping out. honestly i think my flip 5 is louder than my 6 too lol. i want to keep loving JBL but i don’t think me n my wallet can anymore :(
By Customer Support, April 18, 2022
Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL Flip 6. Please reach out to JBL Customer Service for technical support and assistance.
Response from jbl.comBy Eddie at Customer Service, Harman Lifestyle, April 18, 2022
Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL Flip 6. Please reach out to JBL Customer Service for technical support and assistance.
I bought this month but they have too much interference, and yes I check all the devices connected
By Customer Support, April 4, 2022
Thank you for taking the time to provide us with your feedback. Always have clear line of sight between your Flip 6 and source device. Be aware of obstacles in front of your devices. Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used. Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection. Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls. Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body. Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you. If you need more help, please reach out to our customer support.
Switched over from a Bose MiniSoundlink after several years and have been blown away by the sound quality. I use this as a speaker for pregame music in a men's beer league locker room so obviously I needed it to be loud and it does not disappoint. The compact design fits comfortably in my bag. 10/10 Would highly recommend.