Love my Flip 6! My old Flip 2 no longer held a charge after 11 years so it was time to upgrade. The sound is spectacular on the Flip 6! Bluetooth connects immediately and the speaker is quite stylish as well. I will be ordering another soon.
I personalized a speaker for my daughter as a Christmas gift. On the speaker i added a picture of her dog. In the sample the picture looked absolutely perfect, but when I received the speaker the real live picture look really faded. You cant really tell what the picture is. I am very dissatisfied and i am even embarrassed to give her the gift. I did pay a lot of money, so i am going to anyway.
Response from jbl.comBy Customer Support, December 23, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
No where in the lit did it say that the speakers could not be run from the computer and because you called them personalizes as they were all black we were unable to return them. Would not recommend your company to anybody.
Response from jbl.comBy Customer Support, December 23, 2025
We appreciate you sharing your feedback about the JBL Flip 6 you've received with a personalized design. We're here to help. We would like to work with you directly to help us look into the issue with your speaker's design. For more help, please reach out to our Customer Support via our toll-free hotline or official website.
Heard music at a friends house sounded like the stereo systems i had in the 70s. ,no boom box could ever mock. .i had to have one. Brings me back. Havent been this happy w stereo sound in a very long time ,i love it dest ever
I would give this a five star rating but when somebody pressures you to give a rating before you barely even use your product I’m not cool with that.. So far I love the personalization . The product seems powerful
I bought this for my husband's birthday and it was well but the battery doesn't last more than 3 hours. I'm very disappointed because it mentions that it can be on for up to 12 hours and that's not true!
Response from jbl.comBy Customer Support, September 19, 2025
Thank you for your feedback. The published up-to playtime is the maximum battery time when listening at background levels. Turning up the volume and music with more bass will reduce the playtime, much like a phone battery when you brighten the screen. Please try charging your speaker to 100%, then play music at a low volume and without bass boosted. If the speaker lasts close to 12 hours, the battery is working fine. If it is less than 90% of the playtime, it is possible that the battery is losing its capacity. Please contact us for further assistance.