I bought this about a month ago and the life on the battery is horrible. I get about 3 hours of play time and then its dead. Big mistake
Response from jbl.comBy Customer Support, May 22, 2026
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
I got it for my birthday, and I can play inside or outside. We got the same battery life as my RMX SOUL headphones. This is great! We got some punchy bass and we start a party! Great job!
i was so excited to receive this as it was a bit of an impulsive buy but it's going to be perfect for this summer! especially with the customized colors!! i love it!!!
I’ve had my speaker for over a year so it definitely gets the job done, but it has always had audio issues. From brand new til today it will randomly cut in and out even if I’m right next to it. I know friends with the same speaker and theirs does the same. There’s also Bluetooth delays or inconsistencies when using other devices. For example if I pause the audio when it’s connected to my laptop for more than 5 minutes it becomes disconnected and I have to not only reconnect it but turn the device off and on again. Good audio and bass but like I said, just come technical difficulties that doesn’t seem to just be a problem for me but others as well. It gets the job done but it’s disappointing when a product doesn’t work right immediately after taking it out of the box.
Response from jbl.comBy Customer Support, March 5, 2026
Thanks for your feedback. We appreciate your input, and we'll make sure to forward it to the appropriate team.
I bought it from my dad for a Christmas gift and he love it and he uses it every day. JBL is a really good brand and I really like how you can custom speakers.