Bought the personalized JBL Flip 6 with KAROL G album cover pics and it is absolutely beautiful. It was a Christmas present for my daughter and she loved it. Listens to it everyday.
Over a month & I can't hear clearly! Sound's breaks
Response from jbl.comBy Customer Support, Customer Support, February 6, 2024
We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can isolate the issue with your personalize JBL Flip 6. First, make sure that the speaker and device are within 10 feet of each other and with a clear line of sight (no obstacles). Next, forget/unpair the speaker on your device then perform manual pairing. You may also try to connect the speaker to a different device (phone/tablet/music player) to see if it fixes the problem. Lastly is reset, turn on the speaker then press and hold "Volume +" and "Play" for more than 3 seconds. The speaker will turn off, and reboot to factory default. You may need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again, please contact our customer support at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)
I bought the JBL flip 6 thinking it’d be at least equal in sound quality to the flip 5 but the bass is tingy and flat. Very disappointed that the company went down in quality since their last version.
Response from jbl.comBy Customer Support, February 5, 2024
Thank you for your feedback. We understand that our JBL Flip 6 bass didn't meet your expectations. For more personalized sound, we recommend using our JBL Portable App where you can adjust the sound through the equalizer. If you need more help with the unit, please contact our customer support.
Very nice, personalized touch that JBL offers their customers, my gift recipient. loved seeing her name on the speaker and of course this little speaker sounds like it is 5 times the size of its real size.
I am a dance teacher and choreographer for local musical theater productions. I needed a speaker that was loud enough for stage rehearsals before the sound system is set up, and this definitely does the trick! You can hear it through the entire auditorium. Small and mighty!
I bought this speaker about a month ago and after a few uses I noticed the speaker is buzzing loudly when placed on any surface. At first I thought the base very powerful but it seems like a defect as I cannot make out a word of any of the songs I am listening to. Not very happy with my purchase as I’ve been wanting one of these speakers for years and it’s not functioning properly.
Response from jbl.comBy Customer Support, January 29, 2024
Thanks for your inquiry. For better assistance with your JBL Flip 6, please contact our customer support.
I personalized this JBL speaker with an image and it came out so clear and well defined. The turnaround to receive a personalized speaker was about a week and a half. The sound quality is incredible. No complaints!