Bought the Flip 6 a couple weeks ago to use when vending at cons. This product is falsely advertised for how long the battery lasts. A full charge is quoted to last up to 12 hours on the website but in the 2 times I’ve used it I was lucky to get maybe 4 hours of listening time. Not sure if maybe I got a lemon or if they are just falsely advertising the listening time but it sucks that I spent that kind of money on a speaker that doesn’t do as advertised. Overall sound quality is good but not worth it if the battery doesn’t last
By Customer Support, March 18, 2024
We hear you. Our JBL Flip 6 has up to 12 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support so we can assist you.
I'm so happy with how the personalized design came out! I picked one of the pre-made patterns and tweaked it to look just right. It really did match the fine tuned alignment and sizing (if you aren't sure that 1% adjustment will be noticeable, it actually is), and the colors look great. Sound quality is great, it's easy to pack around the house, looks cute on my desk, and is easy to operate. Couldn't ask for more, fits everything I wanted in a small, BT speaker.
I bought mine a few weeks ago and did a simple customization: black body, blue casing and initials written in the same shade of blue as the casing. I received my product and I hate the way it looks. The initials are written in a much lighter shade and somehow, the write up is annoying to read (it's like trying to read something after its highlighted with a bright highlighter). The shade of the casing looks a little duller. It's a good speaker but I just hate looking at it. Don't bother customizing if you don't want to get disappointed. You cant return/exchange.
By Customer Support, February 26, 2024
We hear you. We understand that the design of your personalized speaker didn't meet your expectations. If you need more help, please contact our customer support via our official website or toll-free hotline. We're here to help.
This review is for the custom work. The sound quality is great. But I ordered an all black speaker with 3 words. The black is peeling so quick and so bad the words are no longer readable. I use to this speaker in my work truck, so if you plan on moving it around and there's a chance for peeling, don't get a cheap custom job. Just buy the all black or whatever colorway you like. Very disappointed with the quality of paint used.
Response from jbl.comBy Customer Support, Customer Support, February 17, 2024
Thanks for your feedback. We're here to help with your customized JBL Flip 6. For us to assist you further, please contact our customer support at (800) 336-4525 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
As pretty as it is, it seems it’s already peeling from just touching it… I’m not a very oily person :/ I was hoping the coating would last…
By Customer Support, February 13, 2024
We appreciate your feedback on our JBL Flip 6. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline so we can assist you further. We're here to help.
The only cord that will charge this thing is the one it came with and that hardly will ever charge the device. Just extremely annoying that you have to find that specific USB-c cable or it won't charge and even if you do have the specific one it came with it still hardly works.
Response from jbl.comBy Customer Support, Customer Support, February 9, 2024
Thanks for your feedback. You can try to check and clean if there is a spec of dirt in the charging port on your JBL Flip 6 which mainly causes you to hardly plug in the charger to the speaker. The USB-C charging cable is commonly the standard power input of our portable speakers. For further assistance, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).