Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
1
No comfortable at all with the unblocked version
on September 13, 2024
Posted by: Samsung users
from Alaska
Expertise:Intermediate
Verified Purchase:Yes
Unblock version doesn't work with 5G, samsung users
No, I would not recommend this to a friend.
Performance
2
Design
5
Response from Samsung USBy R&R Team, September 25, 2024
We appreciate you taking the time to share your thoughts on the Galaxy S24 Ultra. The Galaxy 5G devices provide advanced connectivity for effortless multitasking, high-definition video chatting, and seamless connections to your tablet, earbuds, and even your fridge and range. With the Galaxy S24 Ultra, finding answers is easier than ever with its new Live Translate and Circle to Search features, keeping the world at your fingertips with Google. We see that you reached out about concerns over not being able to connect to 5G. To enable 5G coverage on your phone, first go to the Settings app> tap connections> mobile networks> Turn on allow 5G service. Your device should now be configured to use for 5G networks. If you require any further assistance with this or anything else, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
"I'm really enjoying my new Galaxy S24 Ultra. It's a powerhouse of a phone, and the features are fantastic. The camera takes stunning photos, the battery life is impressive, and the overall performance is top-notch. Highly recommend it so far!"
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: IT Analyst
Verified Purchase:Yes
I've had my S24 Ultra for about three weeks and I love it! The functionality of the S-pen has increased my productivity tenfold.
The cameras is awesome. I'm looking forward to shooting video with it.
Written by a customer while visiting Samsung US
Posted by: emlionzy
from SC
Expertise:Expert
Verified Purchase:Yes
nice and powerful AI phone easy to use best phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chad
from Sacramento, CA
Expertise:Intermediate
Verified Purchase:Yes
Performance is good with speed, videos, and sound. The only two thing that bought down two stars are the heavier weight with no suffient Performance increases and the color violet I got looks like gray. It's nothing like the two tone violet you will see on the website.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, September 25, 2024
Thank you for contacting us, Chad. We appreciate your feedback regarding the Galaxy S24 Ultra. We are pleased to hear about your positive experience with the phone, especially its performance, speed, video, and sound quality. Weighing 8.21 ounces, the Galaxy S24 Ultra is equipped with a sturdy titanium frame and an ultra-strong Gorilla Glass Victus 2 screen. These features ensure that the Galaxy S24 Ultra can meet your needs. Once again, we appreciate your feedback. If you have any further concerns or questions, please don't hesitate to contact us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Gerald
Verified Purchase:Yes
Great Device, sleek and fast. The colour is beautiful Battery life is great.
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing but problems
on September 12, 2024
Posted by: Mike
from Ohio
Expertise:Intermediate
Cool features but nothing but problems. Phone swelled up to the point of being an explosive. Just from overnight charging
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, September 12, 2024
We appreciate you taking the time to reach out to us, Mike. We always look forward to hearing from our customers. We see that you reached out regarding the S24 Ultra and your phone swelling up. We kindly ask that you reach out to us at Samsung Support so that we can further investigate this. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: MrGone
Verified Purchase:Yes
Awesome, Fast, Best phone yet!! Cannot be compared!!!
Written by a customer while visiting Samsung US