Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Jalen
from Albuquerque, New Mexico
Expertise:Expert
Verified Purchase:Yes
It's lived up to all expectations that I had for the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 7, 2025
Hey Jalen, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are so happy to hear that your new device is meeting your expectations and you are finding it valuable to you every day. We have provided a link to the full device manual if help you discover additional features and functionality such as Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise as you continue to explore the features and use any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Continued glitches and issues.
on January 30, 2025
Posted by: Kimsha
Yet another update, yet more glitches and issues with the phone. Not worth it. Not a flagship product. Not what I'm looking for in top of the range product. Expect better.
Response from Samsung USBy R&R Team, January 31, 2025
Hey there Kimsha, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how valuable your phone is to you every day, and wanting the full functionality for the best possible experience. Without knowing the detailso f your experience, we have provided a link to the Samsung Support Team below. These experts can work with you directly through chat to resolve your frustrations. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone.
on February 25, 2025
Posted by: misluc1
[This review was collected as part of a promotion.] Definitely seamless actions across apps. This phone is like a hand held laptop! It's great! The only thing that stopped me from goliving it 5 stars is the moisture or debris message that came on. It briefly went away yesterday so I could the phone normally, and then the message came back.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super Fast Phone
on March 10, 2025
Posted by: desolesiii
[This review was collected as part of a promotion.] This phone is incredible. Because I use a SupCase with screen protection, I don't really benefit from the enhanced screen with its anti-glare properties, but I also don't suffer from the pointy corners that a lot of people complain about. This phone is exceptionally quick. I was scamming a check the other day for mobile deposit and I was shocked how quick and seamless this has gotten over the years. I think this phone is great and I love the stylus. I love the long-term support. I keep coming back to Samsung and I'm a happy customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product.
on March 23, 2025
Posted by: Tj1775
[This review was collected as part of a promotion.] I've had many Samsung products over the years. This one is truly the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lo que mejor que puedes conseguir
on March 29, 2025
Posted by: ISRAEL
[This review was collected as part of a promotion.] Tiene un mundo lleno de opciones y posibilidades, necesaria más que una sola Review para poder expresar todo de este teléfono.
Pero lo que todos amamos es la cámara, su modo HDR, su impresionante zoom y su gran calidad de imagen.
Acompañado de una galería con tantas funciones que aún hace falta mucho por explorar. Eliminar objetos y personas de las fotos, crear lo que puedas imaginar usando IA, fuera de eso el poder compartir batería a otros teléfonos, su maravilloso S-pen con Bluetooth. Traducciones en tiempo real.
Amigo no esperes que alguien te lo cuente
Explora por ti mismo este mundo lleno de posibilidades con S24 ultra.
Definiticamente, El mejor !
Pero lo que todos amamos es la cámara, su modo HDR, su impresionante zoom y su gran calidad de imagen.
Acompañado de una galería con tantas funciones que aún hace falta mucho por explorar. Eliminar objetos y personas de las fotos, crear lo que puedas imaginar usando IA, fuera de eso el poder compartir batería a otros teléfonos, su maravilloso S-pen con Bluetooth. Traducciones en tiempo real.
Amigo no esperes que alguien te lo cuente
Explora por ti mismo este mundo lleno de posibilidades con S24 ultra.
Definiticamente, El mejor !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on February 16, 2025
Posted by: Imoanm
[This review was collected as part of a promotion.] Seamless action across apps works well. Overall good phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra review
on February 16, 2025
Posted by: Denden
[This review was collected as part of a promotion.] I love the 512 my. Plus the camera it's the best!!
Value
5
Written by a customer while visiting Samsung US