Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Galaxy S24 Ultra is perfect!
on September 16, 2024
Posted by: Galaxylover
from Texas
Expertise:Expert
The Galaxy S24 Ultra AI features are awesome! As always it is worth getting the flagship model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features!
on September 16, 2024
Posted by: Ballesta
from Miami, FL
Expertise:Intermediate
I like so much this Device!!. All sistem how to work very good and nice!!.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sheri
from New Jersey
Expertise:Beginner
Verified Purchase:Yes
I received my Galaxy S24 Ultra and I love it. I needed an upgrade from my Samsung galaxy S8 phone. I love the ease and options this phone offers. I would recommend this phone to anyone looking for an upgrade and wants to stay with an android phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Jose
from Virginia
Expertise:Expert
Verified Purchase:Yes
The screen in this phone is prone to smudges because of the coating it has. I've had it for less than 2 weeks and it has visible smudges from the coating.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, September 26, 2024
It's great to hear from you, Jose. Our customer's feedback is invaluable to us. We noticed that you reached out concerning the Galaxy S24 Ultra. The S24 Ultra is designed to meet the demands of today's tech-savvy users. With its new, sturdy titanium frame and the ultra-strong Gorilla Glass Victus 2 screen, the Galaxy S24 Ultra offers not only durability but also a sleek and modern design. The Galaxy S24 Ultra is built to keep up with your busy lifestyle. Whether you're a professional on the go or a multitasking enthusiast, this phone is up to the challenge. Its powerful processor and advanced features ensure that you can stay productive and connected throughout the day. We all use our phones, tablets, and smartwatches every day, and sometimes we may not realize exactly how often we're touching the display, especially when we're checking messages, browsing the internet, or using apps. Make sure you’re getting the best experience from your Galaxy device by keeping it clean and sanitary. Taking care of your device is simple, and we have the basic rundown provided in the link attached. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Reach out to us at Samsung Support so that we can look into what may be causing this. We look forward to hearing from you! - Kelvin
https://www.samsung.com/us/support/answer/ANS00086342/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00086342/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Rakesh
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
I am happy with the S24 Ultra! I upgraded from the S22 Ultra with great discounts, and it was worth the price.
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Susan
from St. Cloud, MN
Expertise:Intermediate
Verified Purchase:Yes
The Samsung S24 Plus impresses with its sleek design, vivid display, and powerful performance. The 6.7-inch AMOLED screen is stunning for watching content and smooth scrolling. Its camera system captures sharp, detailed photos, especially in good lighting.
Overall, it's a premium device that delivers on both style and performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Drew
from Spencer, Ohio
Expertise:Intermediate
Verified Purchase:Yes
Got the phone super fast & had no issues getting it set up/ transferring my data. The price was also better than what I could get in the store. The earbuds took a while to get, but I did get them earlier than projected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from enid, ok
Expertise:Intermediate
Verified Purchase:Yes
love the phone, the camera is really good, i do have some issue with the phone where i have to turn it off to get it to work like it should. i had this problem with a S21 i had and it got to where it would turn off and on by its self, i had to put it down as it stopped working altogether, went to a S22 and didn't have that problem, now i have this S24 and its doing like the S21 did and thinking of sending it back as i don't want it to do like the S21 did.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, September 25, 2024
Thank you for your honest feedback, Glen. We always appreciate hearing from our loyal customers and gaining your insights. We noticed that you reached out to share your feedback on the Galaxy S24 Ultra. Enjoy seamless app transitions and high-quality content with our fast processor, Snapdragon 8 Gen 3 for Galaxy. If your Galaxy phone or tablet is acting up, freezing, or you simply want to start fresh, you may need to restart it occasionally. Restarting your device will also clear any minor issues that may arise. Fortunately, there are several ways to restart your device, such as using the Volume and Power buttons or asking Bixby to do it for you. If this persists, we may need more information to assist you further. Please contact Samsung Support so that we can provide further assistance if necessary. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US