Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Anonymous
Verified Purchase:Yes
It's a great phone. Faster processing and beautiful pictures. The camera is awesome. Great upgrade!!!!!!
Written by a customer while visiting Samsung US
Posted by: Jay G
from Groveport, Ohio
Expertise:Intermediate
Verified Purchase:Yes
awesome phone, awesome Camera , better than the S22 ultra
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: skwarden
Verified Purchase:Yes
Still was not able to resolve my problems with the S24 ultra
Response from Samsung USBy R&R Team, September 26, 2024
Hi Skwarden. We appreciate you taking the time out of your day to give us your feedback on the Galaxy S24 Ultra. The S24 Ultra comes equipped with a stunning 6.8-inch Dynamic AMOLED display with a refresh rate of 120Hz, providing an incredibly smooth and responsive user experience. The high refresh rate ensures that scrolling through apps, browsing the web, and gaming feels incredibly fluid. Additionally, the display's vibrant colors and deep blacks make watching videos and viewing photos a truly immersive experience. The Galaxy S24 Ultra's display is also equipped with advanced eye comfort features to reduce eye strain during prolonged use. If a 'Camera failed' warning appears on your screen, or if your device freezes or slows down while using the Camera app, please refer to the following guide provided in the link attached to troubleshoot the issue. If this continues to be your experience, reach out to us at Samsung Support for additional support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-camera-app-errors/?srsltid=AfmBOoogUUqh7tYCGVBzBcAV28QKFCbYaHNzuCkNQUvHJp1w9v2vqkri
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-camera-app-errors/?srsltid=AfmBOoogUUqh7tYCGVBzBcAV28QKFCbYaHNzuCkNQUvHJp1w9v2vqkri
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Megan
Verified Purchase:Yes
Excellent upgrade. Definitely worth the money alone for the camera.
Written by a customer while visiting Samsung US
Posted by: Artie
from Boston MA
Expertise:Intermediate
Verified Purchase:Yes
It's absolutely amazing phone. I get son much use out of the Stylus pen. Thank you.new Samas
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice camera
on September 17, 2024
Posted by: nina
from Sanleon %x
Awesome phone lots of storage durable reliable and good game graphics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ayberk
Verified Purchase:Yes
It's a great phone. The camera is the best. With the artificial intelligence features, I can use the phone better. And of course the indispensable pen, everything is perfect.
Written by a customer while visiting Samsung US
Posted by: Yoyo
Verified Purchase:Yes
Crystal Clear, Works well, Easy to change from my other Galaxy Phones. My Present for 76YO.
Written by a customer while visiting Samsung US