Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Miguel
from Missouri
Expertise:Expert
Verified Purchase:Yes
Excelente equipo, moderno, muchas funciones atractiva, me gusta mi nuevo Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James
from Dallas, Tx
Verified Purchase:Yes
Great phone.. wayyy better than the previous galaxy phone i had which is the extremely slow A15 🤣🤣
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from PA
Expertise:Intermediate
Verified Purchase:Yes
I'm having complications with the phone and it's less than 30 days old
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy R&R Team, October 1, 2024
It's great to hear from you, Patricia. We aim to provide our customers with the best experience possible with our products and services. It looks like you reached out to share your experience with the Galaxy S24 Ultra. The S24 comes with a plethora of improvements and features. With our most impressive zoom yet. Get 2x, 3x, 5x, and even 10x close-ups with optical or optical-quality zoom. The new Tele OIS is wider than before, for stabilized shots with less blur. With Generative Edit, AI editing capabilities help you get the exact photo you want, relocating objects and intelligently filling in empty spaces. We see that you reached out with concerns about complications with your device. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. Please reach out to us at Samsung Support so that we can gather some additional information to better assist you. We look forward to hearing from you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: AT24
from Rochester Ny
Expertise:Intermediate
Verified Purchase:Yes
Still getting the hang of it. It's okay so far....
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nykea
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the Note 20 Ultra 5G and love the new phone. I missed having a flat screen. AI features are phenomenal. Still learning the phone features but very happy with the purchase so far! Bonus that it has the SPen which is what I loved about the Note series so much!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Texas Rob
from El Paso, Texas
Verified Purchase:Yes
As I unboxed my new Samsung phone, the familiar feel of its sleek black frame brought back memories of my first ever smartphone. But this time, I wasn't just reuniting with a phone - I was rejoining the full Samsung family. From the compact but powerful Buds Pro 3 to the futuristic Galaxy Ring on my finger and the impressive Galaxy Watch 24 Ultra on my wrist, everything worked together seamlessly in perfect harmony. The vibrant green color of my phone immediately caught my eye, encased in a clear case for protection. And when I turned on the screen, the vivid hues and crisp display took my breath away. It was like coming home after years of being away - and I couldn't be more thrilled to have you back in my hands, Samsung.
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dina
from New México
Verified Purchase:Yes
I just activate few days ago and so far, it's working good. It has so many tools that I have to find it yet. Typing it's easier compared to my previous Note 9.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Dani
Verified Purchase:Yes
Great service, very accommodating and easy to understand.
I would recommend this to a friend!
Written by a customer while visiting Samsung US