Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone I've ever had.
on August 14, 2024
Posted by: KingAGar
[This review was collected as part of a promotion.] No other Ive had comes close, I'm in love with how the phone looks and feel, the new AI features which I use everytime I need to know where to get or the name of something trough pics, how I can edit and simplify the way I can take anything out of my images and make it look seemless, how easy and effective language translations whenever I've needed to understand something in a foreign language, and no less how the screen have very minimal reflection of the sun when using it outside, it's just amazing. Can't even think of how much more samsung can improve the experience in new versions but truly looking forward to the future and being surprised by how you guys keep putting the bar even higher.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 14, 2024
Posted by: STWENTYFOUR
[This review was collected as part of a promotion.] I love my galaxy s24 ultra. Many features on it, the camera is very good and I always loved the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great work/personal phone
on August 14, 2024
Posted by: SABOTAV
[This review was collected as part of a promotion.] I utilize my mobile device for both professional and personal purposes. The integration of the Galaxy AI into this system has proven to be highly beneficial, significantly enhancing my productivity in the workplace and facilitating various tasks at home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S24 Ultra
on August 14, 2024
Posted by: Bakershortcake
[This review was collected as part of a promotion.] I love this phone so much. I love the Galaxy AI feature that I can take a picture, circle it, & find out where I can buy it. Also I love that I can search pintrest for similar pictures. My other favorite feature is using the stylus to capture a photo. It's great cause I have short arms for selfie. I also love making my own stickers as emoji. My daughter loves when I send her a sticker I made. I do wish that my purchases from my old phone & watch carried over, I bought themes & watch faces. But I find new things out everyday. The Tips feature is awesome. I learn how to do things I never knew I could. I've pretty much love my samsung products. I have a watch 6, every television in my house is a samsung, even some of my appliances. Definitely my favorite phone. I only have one negative about my phone and that is I ordered the purple one, but it's not as purple as my S22 plus; it really looks grey. Picture is of a selfie using the stylus to capture it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from LA
Expertise:Intermediate
Verified Purchase:Yes
Pensaba que no se iba a poder superar el S23 ultra, pero estaba equivocado, excelente equipo , aun pendiente de usar toda la tecnología que ofrece.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such an amazing phone
on August 14, 2024
Posted by: JakeJc92
[This review was collected as part of a promotion.] The Samsung galaxy S24 ultra has been the best phone I've ever used. The feel of the device is just right, the design is sleek, and the processing power of the phone alone is outstanding.
Using the phone to watch videos or playing games has never felt better with the power this phone has. The galaxy AI feature is a game changer, being able to translate phone calls or just searching products online.
The camera is my favorite feature with its crisp images and 100x zoom. I highly recommend this device for anyone.
Using the phone to watch videos or playing games has never felt better with the power this phone has. The galaxy AI feature is a game changer, being able to translate phone calls or just searching products online.
The camera is my favorite feature with its crisp images and 100x zoom. I highly recommend this device for anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect in every way
on August 15, 2024
Posted by: Love2shop65
[This review was collected as part of a promotion.] I love my 24ultra. It's hard to put it down. Great display, extremely fast processing information. I use it for both work and leasure all day!
Value
5
Written by a customer while visiting Samsung US
Posted by: Trey
from Cal usa
Expertise:Expert
Verified Purchase:Yes
Glitchy and slow or non responsive multiple locations wifi and connection for sending text and accessing email or web pages.
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, August 15, 2024
We appreciate your candid feedback as we continue to work to make improvements. Our goal is to make sure our customers get the best experience possible out of their devices. We see that you are writing to let us know about your experience with the S24 Ultra. All three Galaxy S24 Series devices offer the uncompromised Galaxy AI experience. They each come with displays featuring 2600 NITs of brightness, making them the brightest screens ever on a Galaxy smartphone. Additionally, they are all equipped with the latest Snapdragon 8 Gen 3 for Galaxy processor. Check out the following link attached to help troubleshoot your device's responsiveness. If this persists after troubleshooting, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/?srsltid=AfmBOoqPkmBoUR2pd880m_y8GKoypKKBh-D-0OnImharwWbFWDpU86ow
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/?srsltid=AfmBOoqPkmBoUR2pd880m_y8GKoypKKBh-D-0OnImharwWbFWDpU86ow
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US