Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Alex
from FL
Expertise:Expert
Verified Purchase:Yes
Work very good and I have what I need for usual using
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sidra
from New York
Expertise:Expert
Verified Purchase:Yes
Charging port stop working properly within a week.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, October 2, 2024
Hey Sidra! Thank you for reaching out to us. Our aim is to offer you the best products and services in the industry. We noticed that you contacted us regarding your experience with the Galaxy S24 Ultra and we're sorry to hear that your charging port has stopped working. Please remember that Samsung products come with a 12-month limited warranty against manufacturing defects in material and workmanship. Additionally, you have the option to acquire Samsung Care+ for eligible devices, which provides extended protection and support. Please get in touch with Samsung Support so that we can gather more details and take the necessary steps to resolve this matter. We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Emmy
from Illinois United State
Expertise:Expert
Verified Purchase:Yes
It's a beauty. A piece of art work. A lot different from s 23.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
from Florence, SC
Expertise:Intermediate
Verified Purchase:Yes
This phone is amazing. Samsung had a great trade in program. Look into it if you have not.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MAPCONS
from South Dakota
Expertise:Intermediate
Verified Purchase:Yes
My new Galaxy S24 Ultra 512GB phone is a major upgrade from my previous phone. I love the photos it takes. I used to drop alot of calls which I thought was the service but it turns out, my new S24 Ultra fixed all that. I will never buy less than a flagship phone again.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Durango, Colorado
Expertise:Intermediate
Verified Purchase:Yes
Happy with the upgrade. Much brighter screen nit, better camera with 200 megapixels, and built in AI. Pen attaches and improved sound. 5*****
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: A More
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
Purchasing my new galaxy S24 ultra through the Shop Samsung app was easy. I received an excellant price for the exact phone I wanted. The phone is easy to use. I wish the front camera was slightly better. Overall I'm happy with my upgrade.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Exile
Expertise:Intermediate
Verified Purchase:Yes
Switching from a Z fold to this in the beginning was a bit weird but without regrets. Comfortable in hand, very clean screen and easy to use .... weight is excellent for a phone this size. All in all a very good product
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US