Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Nikunj
from California
Expertise:Expert
Verified Purchase:Yes
Great computing power. Extremely fast and best camera quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jake
Expertise:Intermediate
Verified Purchase:Yes
Great phone all-around, best I can Imagine, EXCEPT the camera... My Pixel 7 takes better pictures with only two lenses. I can't imagine how much better the Pixel 9 Pro is...
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Saroj Ramki
from Chicago
Expertise:Expert
Verified Purchase:Yes
Loving the Samsung S24 Ultra 512GB! Thank you Samsung
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This is actually a downgrade
on October 2, 2024
Posted by: RickF
from Los angeles, California
Expertise:Expert
If this is the "Top" phone, why do you remove features away?
1.Live Messages got removed.
2.Hyperlapse video does not have super steady anymore.
3.Text messaging is not compatible with reactions.
1.Live Messages got removed.
2.Hyperlapse video does not have super steady anymore.
3.Text messaging is not compatible with reactions.
I regret getting this phone very much and I am not planning to comeback to Samsung.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R Team, October 2, 2024
Thanks for reaching out to us, Rick. We appreciate your feedback on the Galaxy S24 Ultra and are here to assist you. Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize, or erase objects. Live Translate lets you communicate in other languages over the phone. To address the concern you raised about the camera feature, please ensure that the "Super steady" option is enabled in the camera settings while using the Hyperlapse camera. You can do this by tapping the settings icon, selecting "Settings to keep," and then enabling "Super steady." Regarding the messaging issue, we suggest trying an alternative messaging app such as Google Messages if you wish to use reactions with your text messages. If you have any further concerns or questions, please don't hesitate to contact Samsung Support and we'll be more than happy to help. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Edgar
Verified Purchase:Yes
I am a samsung fanatic! I just got my s24 ultra and wow it definitely looks, and works so much better than any phone on the market!
Written by a customer while visiting Samsung US
Posted by: AMAM
from Florida
Expertise:Intermediate
Verified Purchase:Yes
"Amazing phone! Samsung Galaxy S24 Ultra 512GB exceeds expectations. Stunning display, long battery life, exceptional camera, and seamless performance. Highly recommend!"
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Zahid
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
I am always a samsung guy. I am using samsung from Note 4 model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: nana
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The phone is very good and camera quality is very good
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US