Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
The S line is still the best
on October 7, 2024
Posted by: DStokes
[This review was collected as part of a promotion.] The s24 ultra was a replacement for my trusty s21. It's even better than my old phone. I especially love the air features. Great job Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Galaxy S24 Ultra: Premium Powerhouse with Cutting
on October 7, 2024
Posted by: Sabe
Verified Purchase:Yes
The titanium frame, which gives the phone a more substantial and upscale feel than the aluminum used in prior iterations, is one of its most notable characteristics. With a 120Hz adaptive refresh rate and QHD+ resolution, the 6.8-inch Dynamic AMOLED 2X display maintains its gorgeous appearance while producing crisp, colorful images. Excellent outdoor visibility is made possible by a unique anti-glare coating.
Written by a customer while visiting Samsung US
Posted by: SREG
Expertise:Expert
Verified Purchase:Yes
Bad camera: it is not possible to turn off post processing of images once they are captured.
Auto focus is terrible as well.
Fingerprint sensor is slow.
Auto focus is terrible as well.
Fingerprint sensor is slow.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, October 8, 2024
We appreciate you taking the time to reach out to us, Sreg. Your feedback is invaluable to us as we continue to make improvements. It looks like you reached out to share your thoughts on the Galaxy S24 Ultra. Powered by Samsung’s ProVisual Engine, the cameras on the S24 series feature faster shutter speeds, dual recording, and other cutting-edge capabilities. We noted your concerns about the postprocessing of the camera app. We'd like to work with you to resolve this. From the Camera app, select the settings cog wheel top left, then find Advanced intelligence options and set this to minimum. You might also want to try shooting in Pro mode or using Expert RAW. From the Camera app, select the settings cog wheel top left, then find Advanced intelligence options and set this to minimum. If you are experiencing trouble unlocking your device with your fingerprint, check out the link attached for options to help resolve this. If you require any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001613/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10001613/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Zman
from Florida
Expertise:Expert
Verified Purchase:Yes
Very smooth and enjoyable upgrade, samsing has always been my go to for years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alonso
from Phoenix
Expertise:Expert
Verified Purchase:Yes
Awesome amazing beautifuk no words can describe how i fell
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniyar
from Urbana, IL
Expertise:Expert
Verified Purchase:Yes
Samsung do it again, the best. Processor and display are so good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
galaxy AI, I liked it
on October 7, 2024
Posted by: Migue87
[This review was collected as part of a promotion.] I liked and use my cell phone a lot with the new Galaxy AI system, it made it easier for me to communicate in English, and everything that can be done with the photographs, and its cameras are great.
Value
5
Written by a customer while visiting Samsung US
Posted by: Devin
from S.C
Expertise:Intermediate
Verified Purchase:Yes
Great no pressure experience. Better deal than visiting the box store.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US