Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
The best phone for everyone not just anyone!
on October 10, 2024
Posted by: GeekR19
[This review was collected as part of a promotion.] I've been using the S24 Ultra for a little over 6 months now and using this phone has reiterated my choice of going with Samsung, over and over again.
This phone just does it all, everything you ever need. And with Galaxy AI with it, it's just makes no sense to not purchase the S24 Ultra at this point.
The Galaxy AI in the gallery app has been profoundly helpful with making small edits a breeze which would take few minutes or even hours do that on a phone/tablet with a stylus.
And the Galaxy AI Interpreter has found more helpful than I wanted to say.
This phone just does it all, everything you ever need. And with Galaxy AI with it, it's just makes no sense to not purchase the S24 Ultra at this point.
The Galaxy AI in the gallery app has been profoundly helpful with making small edits a breeze which would take few minutes or even hours do that on a phone/tablet with a stylus.
And the Galaxy AI Interpreter has found more helpful than I wanted to say.
If you have some money at hand and want to buy a phone that will last through everything with you. This is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Luxury Product/Fully Capable Device
on October 10, 2024
Posted by: GalaxyGreatness
[This review was collected as part of a promotion.] Starting with the "Galaxy AI", battery life, and reliability just to name some of the reasons this device is perfectly capable for me. Camera performance, call quality, and build materials are top notch and are why I consider the Samsung Galaxy S24 Ultra to be a luxury product. Compared to other devices I have owned from other brands, this is easily the best as it exceeds my needs in the day to day use and is very future proof.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung AI
on October 10, 2024
Posted by: PeachyDimples
[This review was collected as part of a promotion.] Samsung's AI offers impressive smart home integration and camera enhancements, though it sometimes lacks accuracy compared to competitors.
Value
5
Written by a customer while visiting Samsung US
Posted by: Helene
from st augustine
Expertise:Intermediate
Verified Purchase:Yes
This is even better than my note 20 ultra. I could not be more pleased. Same size just more powerful. Love your trade in program too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features the camera
on October 10, 2024
Posted by: Snuqqle
[This review was collected as part of a promotion.] Streaming n learning n traveling it makes my international trips easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ANDVANCED TECH AND CREATIVE PROGRAMMING
on October 10, 2024
Posted by: Samsungs24UltraJay
[This review was collected as part of a promotion.] Galaxy AI is wonderful. Camera is definitely high definition. Videos are very smooth and memory/ram is definitely good and doesn't slow phone device down at all. 10/10 and I've had this phone for 10 months now and I'm still learning new things about this phone. It's so much you can do and accomplish with the Samsung s24 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse of a phone!
on October 10, 2024
Posted by: Dpeezy
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Plus is, without a doubt, one of my favorite smartphones to date. It’s an incredible device that packs the power of a full-fledged computer right in my pocket. The performance is outstanding, handling everything from gaming to multitasking with absolute ease. It truly feels like having a high-performance laptop in a compact form. In fact, I use it for nearly all of my work, and it’s almost made my laptop obsolete, except for heavy video and graphic editing. For everything else, from emails and document management to video calls and project coordination, the S24 Plus does it all seamlessly.
What stands out most, though, is the camera system. The quality of photos is phenomenal, with stunning detail, vibrant colors, and great dynamic range. The integration of Galaxy AI is especially impressive—it's like having a professional photo editor built into the phone. It enhances every shot, adjusting lighting and details to make photos look their absolute best, no matter the scene or conditions.
If there’s one area where the Galaxy S24 Plus doesn’t quite match up, it’s in video recording. While the video quality is generally very good, it can sometimes be a bit finicky to achieve that polished, cinematic look that iPhones tend to deliver more consistently. That said, this minor flaw doesn’t take away much from the overall experience, and the video capabilities are still more than satisfactory for most uses.
Overall, I give the Galaxy S24 Plus a solid 5 stars
Value
5
Written by a customer while visiting Samsung US
Posted by: Scott
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I have been very disappointed at the screen latency. Games freeze , lag or just reset. The S-pen frequently trys to fall out. On my 22Ultra I didn't have to hit "Ok" after entering my PIN to unlock. I wish I had my 22Ultra back. But the samsung update virus killed it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, October 12, 2024
It's great to hear from you, Scott. Your feedback is always important to us as we continue to make improvements. We see that you reached out regarding the Galaxy S24 Ultra. The S24 Ultra comes with nearly double the size of the Vapor Chamber to improve heat dissipation for a smooth graphics experience. This enhancement ensures that the device can handle demanding graphic-intensive tasks while maintaining optimal performance. To keep up with the nuts and bolts of your device's performance, you can use the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. Check out the link attached for options to help keep your device from lagging. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
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https://www.samsung.com/us/support/answer/ANS00078985/
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US