Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
3
Okay but too big
on October 11, 2024
Posted by: Cven112
[This review was collected as part of a promotion.] The phone itself is great! Pictures. Zoom, sound all great..But just too big. Phone cases that actually help and make sense!!! (holding with 1 hand, standing up alone)..it's rarely any.. while holding the phone with 1 hand, regardless of the case..I seem to use my pinky to hold the bottom and middle finger in the ring of case to hold it properly, and now I'm starting to see signs of what I could only say is (bunion/corn/ callas ) from consistently holding it the only position that seems to work...pen..useless..I should have gotten the smaller phone..but that's on me.. Galaxy AI is a super plus..appreciate this program although sometime in the future I believe we won't be able to tell what's real and what's not.. but keep striving..
I've been with android/Samsung since day 1 literally!! Will never ever go to those other guys!!! 🍎🙅♀️🙅♀️🙅♀️🙅♀️🙅♀️
I've been with android/Samsung since day 1 literally!! Will never ever go to those other guys!!! 🍎🙅♀️🙅♀️🙅♀️🙅♀️🙅♀️
Value
3
Response from Samsung USBy R&R Team, October 12, 2024
Hey Cven112. Thanks for sharing your thoughts on the Galaxy S24 Ultra! It’s great to know you’re enjoying the camera, zoom, and sound. We noted your concerns about the size of this device. Samsung does offer a variety of cases designed for the Galaxy S24 Ultra that may be a better fit for you. These are designed for better one-handed use and also provide standing capability, which might help with your concerns. AI Circle to Search automatically provides information about objects, images, or text from any app. Instead of performing a manual search, touch and hold the Home button to enable the search, then simply circle the displayed content using your finger or S Pen, and you’ll see additional details. You can also select text or images to learn more and explore. We appreciate your feedback, and as a long-time Samsung user, your insights are valuable in helping us continue to improve. We’re grateful to hear you’re committed to Samsung, and we’ll keep striving to enhance the experience for loyal users like you! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has some great features
on October 11, 2024
Posted by: Leon10leo
[This review was collected as part of a promotion.] I use my galaxy s24 Ultra for gaming it has great performance and great battery backup wile gaming and also heat management is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on October 10, 2024
Posted by: Rtruth31
[This review was collected as part of a promotion.] The phone is good. galaxy AI is good to. I love this phone the amazing features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a Great Phone
on October 10, 2024
Posted by: LoveS24UltraSamsungFan
[This review was collected as part of a promotion.] It's a great phone. Recently got the upgrade to Android 14 and One UI 6.1 with Galaxy AI. Everything is working very well. Excellent battery backup and excellent camera. Very very excellent phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does everything
on October 10, 2024
Posted by: Twcharlie
[This review was collected as part of a promotion.] I love this phone. Some phones do some things. This phone does everything.
Value
5
Written by a customer while visiting Samsung US
Posted by: Christian
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy S24 Ultra is well built and looks very nice. I just received mine and I'm still learning it. It has a lot of features that may take me more than 2 weeks to learn. So my review at this moment is only about the quality and the look.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Stan
Verified Purchase:Yes
The phone is so amazing. The picture quality is great
Written by a customer while visiting Samsung US
Customer Rating
5
Is a good phone.
on October 10, 2024
Posted by: Leon2122
[This review was collected as part of a promotion.] Is a good phone I lovee it is fast and fun to play games and to do stuff and the ia is good and helpful.
Value
5
Written by a customer while visiting Samsung US