Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Best upgrade I have made in a long time!
on August 12, 2024
Posted by: Robnerdo
[This review was collected as part of a promotion.] I recently upgraded from an S10 to the S24 Ultra when it was released. I felt it had been a while since my last phone upgrade, and I wanted to treat myself to a new device. I had never owned a phone with an S Pen before and was eager to try it out.
When I first received the device, I was thrilled. I chose the green color directly from Samsung. It was significantly larger than my S10, so it took some time to adjust to the size difference.
I have used the S Pen to draw a few pictures, and it has also proven useful for signing electronic documents. The Galaxy AI has been incredibly helpful in assisting me with writing lengthier emails. I use the summarize feature daily, and the circle search function is fantastic. I am eagerly anticipating the release of the sketch-to-image feature to complete the package.
Overall, I am delighted with my decision to upgrade and would wholeheartedly recommend this phone to anyone considering an upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone all around!
on August 12, 2024
Posted by: Apples2
[This review was collected as part of a promotion.] I use my galaxy to edit high quality videos. With the AI feature I can edit the stability of the video making sure everything stays on track especially for fast moving vehicles! Also love how smooth gaming is on the phone! Games are always working smoothly and makes the experience more fun! Overall a Massive step powerful phone with all the right features you need!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
the great of the goats
on August 12, 2024
Posted by: brenbren
[This review was collected as part of a promotion.] the camera is great. processing speed is amazingly fast. really adaptive and feels like I have control versus an uncomfortable phone overlay and ui. I can adjust things to the tea in terms of how I want my home screen to be. The galaxy AI is super cool too because it's a virtual assistant that can do a lot of things for me. I use my phone also for streaming and it's flawless with an awesomely bright display with a good refresh rate, no 60hz slowness.
Overall awesome and can't wait to upgrade down the line or try a different series like the Z Flip.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S24 ultra
on August 12, 2024
Posted by: Bigluis01
[This review was collected as part of a promotion.] The phone is excellent, the camera is great and the phone is really fast. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone ever!!
on August 12, 2024
Posted by: FlyngHgh
[This review was collected as part of a promotion.] There isn't anything this phone can't do!
First, the pictures it takes are amazing!! And my non Galaxy owners-friends are in awe of the editing features!!
Playing music on it, or just using the speakerphone, is as loud and as clear as it can be!
The ability to set up my phone features and my screens is unmatched!
And the new AI features make my searches so much easier!
Thank You Samsung Galaxy!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!!
on August 12, 2024
Posted by: BigWheel
[This review was collected as part of a promotion.] Hi, Galaxy S24 Ultra is one of the best phones I've ever held. I never had my entire life. Above all, the accessible tools and also the futures that come along with it. I've been using it anywhere anytime.
One of the greatest features is the Galaxy Ai very helpful, it's very easy to use
One of the greatest features is the Galaxy Ai very helpful, it's very easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart phone ever!
on August 12, 2024
Posted by: Dandaman
[This review was collected as part of a promotion.] My new S24 Ultra is incredible! It is fast and easy for this old dinosaur to use. I work long 12 hour shifts and the battery lasts forever! The Galaxy AI comes in very handy. I am glad I waited for this upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Voice to text and email stops working
on August 12, 2024
Posted by: Frustrated
from Ft. Lauderdale
I'm having more issues with this phone for voice to text or email. It keeps stopping.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, August 13, 2024
Thanks for the honest feedback. We aim to provide our customers with the best services and products possible. We see that you reach out to let us know about your S24 Ultra. From the titanium frame hardware to the AI-packed software, Galaxy S24 Ultra delivers an elevated experience compared to its predecessor.6 Galaxy S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than Galaxy S23 Ultra. If you are experiencing overheating on your device, please reach out to the link attached to help keep your devices at their normal operating temperature. If you have any other concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US