Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Emely
from Colorado
Expertise:Expert
Verified Purchase:Yes
Phone works perfectly. I do miss the slot for the SD card for extra space. Also, cameras are too big I keep touching them when I grab the phone. I hope they dont get scratched. Otherwise I like the phone, no many updates from the one I had.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Posted by: Ernesto C
from Chicago, illinois
Expertise:Expert
Verified Purchase:Yes
This phone is the best out there, right now. It's fast, responsive reliable and filled with useful tools. I do wish we can remove boat ware apps, since I bought the phone and I own it, I should be able to add and remove anything I would like when it comes to the apps. Other than that, like I said, morning can compete with this one right now. The camera is amazing, the features are great, like the Samsung Dex, S-Pen integration, the way it sync up with my watch 6 classic and AI..... Yes not much to complain about. You gotta get this.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
the best phone of 2024
on October 11, 2024
Posted by: Husaam
Expertise:Expert
Samsung galaxy s24 ultra stunning display,fast performance,great camera.try it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Kevin
from Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Could be placebo effect but seems to operate better than my s22 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Device of My Life
on October 11, 2024
Posted by: Leonard2929
[This review was collected as part of a promotion.] Since I was little I dreamed of having the best device with me, so I could play take pictures and not fight and say that it quickly downloads, it is very slow, my family is low-income and we did not have the possibility to buy a cell phone is in range, but with my effort and dedication in life I achieved what I so longed for and now I have the best cell phone of my life and I would never change it for another, thank you very much Samsung for giving us joys in life.
Value
5
Written by a customer while visiting Samsung US
Posted by: JJ 2024
Verified Purchase:Yes
Not even a week old and it freezes. Click on the apps and nothing happens.
Response from Samsung USBy R&R Team, October 11, 2024
We appreciate you taking the time to share your feedback on the Galaxy S24 Ultra, JJ. Your feedback is invaluable to us. The S24 Ultra is equipped with the new Snapdragon 8 Gen 3 for Galaxy. Graphics render in real-time with ray tracing for hyper-realistic shadows and reflections. We've nearly doubled the size of the Vapor Chamber to improve heat dissipation for a smooth graphics experience. When your Galaxy phone or tablet freezes or crashes, it can be nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the link provided below for detailed instructions on how to troubleshoot this. If this persists, please reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera and featured phone
on October 11, 2024
Posted by: Sanjys
[This review was collected as part of a promotion.] S24 has great and best camera phone available today. Galaxy AI is also charry on the top. One click enhancement and potrait mode feature i always use. Also there are many advanced features. The battery also lasts 2 days for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Greatest Phone Ever!
on October 11, 2024
Posted by: GALAXYAI2024USER
[This review was collected as part of a promotion.] Hey, listen! The Samsung Galaxy AI is, hands down, the best phone I've ever had.
I use it for everything, from personal stuff to work-related tasks, and it's made me so much more organized. The interface is super easy to use, and it's got all the features I need to get things done quickly and professionally.
I've tried other phones before, but the Galaxy AI is definitely the one for me. I can't imagine going back to anything else.
I'm a permanent GALAXYAI USER for life!
Value
5
Written by a customer while visiting Samsung US