Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Great speed
on August 12, 2024
Posted by: Komminicator
[This review was collected as part of a promotion.] AI allows me hands free operation reducing time spent each day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Galaxy S24 Ultra!
on August 12, 2024
Posted by: turns78
[This review was collected as part of a promotion.] I haven't used all the new features of my Galaxy S24 Ultra yet, but I have noticed the larger storage for all of my photos and videos! The camera has several new "bells and whistles" that I can't wait to use! And the battery is great! I use to have to plug in my phone 3 or 4 times, at least, to make it through the day-more if I play games. But now I can go all day without having to charge my phone! I haven't had my new phone very long, but what I've seen so far, I love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for a long day and lots of use
on August 12, 2024
Posted by: ColoradoGalaxy
[This review was collected as part of a promotion.] Whether its taking photos on a trip, watching movies on a plane or just day to day use this is the phone! I have never run out of battery with this phone on my longest travel days. Impress friends with Galaxy AI with circle to search and also remove objects in the background. As a photographer this phone has impressed me with all its lenses and AI abilities. I upgraded from a Galaxy S23 Ultra and noticed the improvements day one. While I don't use the pen that often friends find it impressive and will request to doodle on my S24 ultra while out. While being a larger phone you get used to it over time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on August 12, 2024
Posted by: BrothaSmooth
[This review was collected as part of a promotion.] This phone is everything I imagined and more. The Galaxy AI is very intuitive and useful. It makes it really easy to search and look up information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate game changer
on August 12, 2024
Posted by: Rushi07
[This review was collected as part of a promotion.] The phone shows why it's the best in business. I use it for work, school and day to day use. Smooth functionality, amazing body style and reliability. All of that with Galaxy AI just feels like a complete package. Having said that, it gives such a personalized feel, I can't brag enough about it! What else do you need in one phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow what a great phone
on August 12, 2024
Posted by: Krakus
[This review was collected as part of a promotion.] I upgraded to this phone and I am completely blown away by its abilities. Couldn't be happier with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Re.inds me of my Note!
on August 12, 2024
Posted by: LABluez
[This review was collected as part of a promotion.] Still all the great features of Samsung plus the great new AI feature! The camera is still great and always improving with awesome new features! Love my Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery issues
on August 12, 2024
Posted by: Gatorbaitgolf
[This review was collected as part of a promotion.] The battery in this phone stinks. I have had every Galaxy phone since the S8 and this is probably the 2nd worst battery from all of the phones in the Series. I've installed every update but nothing has made it better.
I do like the Galaxy AI on the phone.
Value
3
Response from Samsung USBy R&R Team, August 15, 2024
We appreciate your honest feedback. All feedback we get from our customers helps as we continue to strive for improvements. We see that you are reaching out to let us know about your experience with the Galaxy S24 Ultra. The Galaxy S24 Ultra boasts a powerful 5000mAh (typical) battery that delivers an extended lifespan, providing up to 30 hours of video playback or up to 95 hours of music playback. If you're encountering diminished battery life on your phone, simply click on the link provided to discover how to optimize your battery usage. If this continues, please reach out to us at Samsung Support so that we can further assist. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US