Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
This product is amazing
on August 12, 2024
Posted by: Boo987987
[This review was collected as part of a promotion.] I use this for work and I love it. I have had no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy AI is annoying
on August 12, 2024
Posted by: Dylan9
[This review was collected as part of a promotion.] The overall function of the phone is decent and just as fast as previous models, but not a huge improvement to warrant upgrading if there are no issues with your current device.
As the title states, Galaxy AI is extremely annoying. There are times when my thumb barely grazes the bottom of the phone, and Galaxy AI pops up.
This is just like "Bixby" in the sense that everyone is searching for ways to disable it. No one likes it. It gets in the way.
As the title states, Galaxy AI is extremely annoying. There are times when my thumb barely grazes the bottom of the phone, and Galaxy AI pops up.
This is just like "Bixby" in the sense that everyone is searching for ways to disable it. No one likes it. It gets in the way.
Value
3
Response from Samsung USBy R&R Team, August 17, 2024
Thanks for reaching out to us, Dylan. Your feedback is greatly appreciated! We see that you reached out to share your thoughts on the S24 Ultra. Our latest Super HDR upgrade and AI assistance allow you to instantly preview super-vivid photos and videos before capturing them, even while using social media apps. The Galaxy S24 Ultra utilizes AI across various applications. For instance, the camera uses AI Zoom to capture better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize, or erase objects. Live Translate enables you to communicate in other languages over the phone. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 12, 2024
Posted by: Colorfull
[This review was collected as part of a promotion.] S24 Ultra is a great phone and great features and camera. Nice big screen with good quality pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 12, 2024
Posted by: Ghost88
[This review was collected as part of a promotion.] Great phone with a great battery life, among other things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has major flaws.
on August 12, 2024
Posted by: BlckPhnx74
[This review was collected as part of a promotion.] I have had problems with the fingerprint scanner from day one. I started out loving the phone but as time went on I began to dislike it. I can not use glass screen protectors because the fingerprint scanner doesn't work at all. I switched to the film type screen protector and it works but only a quarter of the time. I also use facial recognition and that worked good for a while but has started not to work either. The phone glitches when sending messages as if the screen blinks or something. To be completely honest about this phone, I wish I had never traded my Fold 4 in to get it. Because of this phone I am willing to drop this brand and go with another brand completely.
I have never used the Galaxy AI as I have no need too.
I have never used the Galaxy AI as I have no need too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Greatest phone of all time.
on August 12, 2024
Posted by: Ashlovesphones
[This review was collected as part of a promotion.] The s24 ultra is the phone I been wanting for a long time. I was a avid note user and had the note 20 ultra for years do to that line being discontinued but when I was introduced to the s24 ultra I new I had to have it. They have the best cameras ive ever used. Also I love the color I got it's a deep purple color wich is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on August 12, 2024
Posted by: Savychik
[This review was collected as part of a promotion.] This phone is amazing ,has a great camera and so many great features. And has a large amount of space on the phone. Only downfall is the battery although at first was good quickly held a charge less and less time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing phone
on August 12, 2024
Posted by: James6145
[This review was collected as part of a promotion.] Galaxy AI is a great feature. Would recommend to anybody looking for a great phone.
Value
5
Written by a customer while visiting Samsung US