Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
This phone has good features
on August 12, 2024
Posted by: Tariqlove2samsung
[This review was collected as part of a promotion.] I'm using my phone for gaming videos taking great pics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Teir Ai
on August 12, 2024
Posted by: Ch3viii
[This review was collected as part of a promotion.] So I purchased the new Samsung s24 ultra AI and I really did not know what to expect. But in owning and using it, it has exceeded my expectations. It is more than just a phone.
Not to mention the Ai features when editing photos, customizing settings to suit you. It is next level. Can't wait to see how Samsung surpasses all these features
Not to mention the Ai features when editing photos, customizing settings to suit you. It is next level. Can't wait to see how Samsung surpasses all these features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE LOVE SAMSUNG .
on August 12, 2024
Posted by: minam22
[This review was collected as part of a promotion.] Creativity, luxury and elegance. a giant device with high capabilities and a terrible design thank you samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my new Galaxy S24!!
on August 12, 2024
Posted by: BMac24
[This review was collected as part of a promotion.] I am a long time Samsung customer, and they just keep getting better. I'm happy the rounded edge went away, the flat screen on the new 24 Ultra gives this the feel of a Note (which I always loved). I am definitely a fan of the Galaxy AI features. It makes for a more seamless feel. I know I haven't unlocked the full potential of my new device, but I will and I absolutely love it to this point!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy has outstanding features!!!
on August 12, 2024
Posted by: Buzzbuzz1985
[This review was collected as part of a promotion.] I love my Galaxy 24 ultra in which has great features. As well do I enjoy the Galaxy AI very much. I use my phone for work related tasks and couldn't imagine a phone without a stylus. All around the device has great processing speed and great quality pictures and videos. I would have to give this phone 5 stars great purchase on my behalf.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This model is amazing!
on August 12, 2024
Posted by: Nath23
[This review was collected as part of a promotion.] It's been a unique experience since I have this Galaxy S24, the optimal use of AI facilitates many of the daily tasks, it's just a great companion.
I use it to watch my shows and movies and it's spectacular, the screen performance is impressive. I would definitely recommend it with closed eyes.
Not to mention the camera and its approach, I have taken fantastic pics to the moon, and I am surprised how it captures them perfectly! In love with my new baby
I use it to watch my shows and movies and it's spectacular, the screen performance is impressive. I would definitely recommend it with closed eyes.
Not to mention the camera and its approach, I have taken fantastic pics to the moon, and I am surprised how it captures them perfectly! In love with my new baby
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is great but...
on August 12, 2024
Posted by: Oasis1
[This review was collected as part of a promotion.] My Samsung Galaxy AI is great with translation, I have used and enjoyed it's services.
However, I found out after using my S24 ultra for three months, the speaker started giving me issues...it will stop working multiple times and I'd reboot and reboot before it starts working. I am fed up
However, I found out after using my S24 ultra for three months, the speaker started giving me issues...it will stop working multiple times and I'd reboot and reboot before it starts working. I am fed up
Value
3
Response from Samsung USBy R&R Team, August 12, 2024
Thank you for the outreach! We always love to hear from our valued customers to gain their insights. We appreciate you for letting us know about your experience with the S24 Ultra. You can speak foreign languages on the spot using Live Translate with Galaxy AI. Unlock the power of convenient communication with near-real-time voice translations right through your Samsung Phone app. We are happy to see that you are enjoying these features. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. Check out the link attached for options to help troubleshoot this. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love the s pen feature.
on August 12, 2024
Posted by: AlmostBasketCase
[This review was collected as part of a promotion.] I like the Galaxy AI ability to make a custom wallpaper.
Value
5
Written by a customer while visiting Samsung US