Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
2
Not I big jump
on August 12, 2024
Posted by: ERNSAMSUNG
[This review was collected as part of a promotion.] The inclusion of the Ai is new but the screen quality it's so bad. I miss the era of the S10 there are slim phones and the selfie was better. Im still having samsung because I have my data here but I'm really uncomfortable with the devices.
Value
2
Response from Samsung USBy R&R Team, August 26, 2024
Thanks for sharing your review with us. Your feedback is always helpful as we make improvements to our products and services. We see you reached out to share your thoughts on the S24 Ultra. The Galaxy S24 Ultra is similar to the Note, but it's newer and better thanks to the enhanced Galaxy AI experience. Break language barriers with Live Translate, capture more details in low-light settings with Nightography Zoom and explore like never before with Circle to Search using Google. The S24 Ultra's camera has seen significant improvements, boasting a 200MP main camera lens (compared to 12MP on the Note20), 4x optical-level zoom options (compared to 1x), and an enhanced Space Zoom that can magnify images up to 100x (compared to 30x). Additionally, it still features a massive 6.8" display and includes an embedded S Pen for note-taking. Take note and do more with the most epic Galaxy yet. We appreciate you being honest with us. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features and Great camera
on August 12, 2024
Posted by: Domsloth29
[This review was collected as part of a promotion.] I love this phone, mainly liked it for the camera, the quality is amazing zooming in makes it better to see the details. The phone aspect is even better, samsung has definitely improved with the s24 ultra. The Galaxy Ai is also great, helps with day to day activities and makes things easier. Love that the back is not glass as well and the pen which I had always thought was weird now I find it very practical all aspects of the phone is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty Awesome
on August 12, 2024
Posted by: NcMomma
[This review was collected as part of a promotion.] This is probably the best phone I've ever owned in terms of taking photos and just overall performance. The Galaxy AI features are neat on the phone as well. I've used the circle search and Galaxy AI features to clean up photos. It's my personal phone, but I also use it for work, and the performance is so much faster than my standard issue work phone, so I prefer to use my S24 Ultra more often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it
on August 12, 2024
Posted by: Rifraf
[This review was collected as part of a promotion.] Love it...................................................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such great battery life
on August 12, 2024
Posted by: Executioner
[This review was collected as part of a promotion.] Lasts all day even with playing games but could use some camera optimization software
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features, I love the screen
on August 12, 2024
Posted by: Anti1994
[This review was collected as part of a promotion.] The Galaxy AI is very helpful. I did try to find some shoes and the Galaxy AI pulled up the exact same shoes that I was looking for on Google
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ai is the the best
on August 12, 2024
Posted by: JYELTON
[This review was collected as part of a promotion.] The galaxy ai in the s24 ultra is amazing tbh I've only begun to scratch the surface of what it can do from auto corret complete rewording of a sentences make it look better hands down best adaptive feature to hit phones in long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on August 12, 2024
Posted by: Azurexdragon
[This review was collected as part of a promotion.] I use the AI features all the time, it started as something I thought I would never use, but circle ti search has been so useful. I also love the message suggestions, and auto formating for notes.
The camera is outstanding and miles ahead of the 22 Ultra I upgraded from. Would recommend some sort of cloud storage if you take a lot if pictures, as those 200mp files add up fast.
Value
5
Written by a customer while visiting Samsung US