Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
GREAT BUT NEEDS SOME OLD FEATURES
on August 12, 2024
Posted by: Strawberry220
[This review was collected as part of a promotion.] GREAT BUT NEEDS SOME OLD FEATURES. AI may be great, I haven't tried it yet
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on August 12, 2024
Posted by: Litiverse
[This review was collected as part of a promotion.] The s24 ultra is an amazing machine. The Ai features and capabilities are phenomenal. From the Generative Photo editing down to the new Circle to Search feature. Every bit of Ai thats cramed into this sleek device, has been done so with only one thing in mind. Giving the user as much information as fast as they can get it.
The camera capabilities are truly spectacular. The ultra wide and the 200 megapixels are just a marvel of modern technology.
I love this phone which is making it hard to want to upgrade to the s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love it for the most part.
on August 12, 2024
Posted by: YourFavoriteRealtor
[This review was collected as part of a promotion.] I use my phone for personal use, as well as for my real estate business.
My favorite feature is the notes app and pen, as I write a lot of notes, and prefer to write by hand instead of type.
The keyboard is a little different than my previous galaxy, which is a bit of a bummer. I'm a creature of habit, and I'd like it if my phones could last forever, so nothing had to change.
I have not used Galaxy AI, and I'm not sure I will, as AI stuff is a bit much for me.
My favorite feature is the notes app and pen, as I write a lot of notes, and prefer to write by hand instead of type.
The keyboard is a little different than my previous galaxy, which is a bit of a bummer. I'm a creature of habit, and I'd like it if my phones could last forever, so nothing had to change.
I have not used Galaxy AI, and I'm not sure I will, as AI stuff is a bit much for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S22 ultra plus
on August 12, 2024
Posted by: Silencedbearar
[This review was collected as part of a promotion.] I love my phone they didn't have it listed I have a S22 ultra +. I Jada s23 and honestly prefer the s22 over it for the size and stylist.
I mainly use my phone to play music at work or home or in the car. But also use it four other apps such as snap chat or YouTube sirius xm, Facebook all sorts of apps. Super cool device. Hopefully I'll win.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far I like it
on August 12, 2024
Posted by: Osyrys71
[This review was collected as part of a promotion.] I love the size. I'm really learning what's new right now. I'm a Galaxy phones fan. Also I got the watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 12, 2024
Posted by: Kat2024
[This review was collected as part of a promotion.] I love all the features of the phone including the galaxy AI because I can do just about anything with the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse!
on August 12, 2024
Posted by: xoxoandreapaige
[This review was collected as part of a promotion.] This device has everything that you need. With fast speeds, a lot of memory and an amazing camera - this phone is a dream for any android user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product isn't worth the cost
on August 12, 2024
Posted by: Livinlife
[This review was collected as part of a promotion.] These features are very hard to use and you need a tutorial to understand how the features work. The frustration with the AI portion is crazy.
Value
2
Response from Samsung USBy R&R Team, August 23, 2024
We appreciate you sharing your candid feedback. Our goal is to provide our customers with the best products available. We noticed you reached out regarding the S24 Ultra. The Galaxy S24 Ultra comes with a fully integrated S Pen for jotting down your thoughts in Samsung Notes, searching for content on Samsung Internet, and replying to messages. You can also use the S Pen with the new AI feature called Circle to Search, which allows you to search for items by circling an image on the screen. We have taken note of your concerns about your frustrations with the AI features. If you have any questions or concerns, we'd be more than happy to assist you at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US