Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,805 Reviews)
Open Ratings Snapshot
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Best phone ever.
on August 12, 2024
Posted by: Lucien
from USA/UK
Expertise:Expert
Verified Purchase:Yes
I've upgraded from the S21+ plus 5G to the S24 Ultra and I'm amazed at the speed of the new phone. I love the amount of storage and how easy it was to migrate from one phone to the other. I miss the curves of the S21 and the sheer beauty of the phone, but the S24 AI features, the camera and more trump the earlier version. I believe the S24 Ultra to be the best flagship on the market today. My highest recommendation.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top Notch.
on August 12, 2024
Posted by: Anonymous
from Huntington Beach, CA
Expertise:Intermediate
Verified Purchase:Yes
This thing is absolutely amazing!!!!!! Does everything and more.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 Ultra
on August 12, 2024
Posted by: SHLA
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
So far this phone has been an awesome replacement for my Note20. I need to be able to work off my phone in the event I am caught without my laptop and I was concerned I wouldn't be able to replace my Note 20 with a great working phone. So far the S24 Ultra has been a great replacement. I have had great battery life so far and office 365 is easily accessible. I have not had the phone for too long but so far so good....
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great battery life
on August 12, 2024
Posted by: KennXie
[This review was collected as part of a promotion.] Galaxy AI is OK. I like the photo editing feature, although I will hope it has a way to put text input to affect the photo generation.
The battery life is much more improved than the S22 Ultra. It lasts longer and recharges faster now.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on August 12, 2024
Posted by: VeggiedaddyOG31
[This review was collected as part of a promotion.] I just recently acquired the Galaxy S24 ultra, and I am really enjoying the Galaxy AI. Features that it comes with. I love the keyboard, how it changes it to the different styles like Shakespeare or lyrical. It adds functionality and fund to conversations and the formal setting Makes me sound more professional when I need to especially when it comes to work, it just makes my life easier. I like the AI generative picture placement. End the Gallery app and paired with Bixby and the AI features that come with that it really cuts down on The Troubles of phones for me, I also love how long the battery lasts. I can get a good 1 to 2 days out of it. And it's still not dead yet, so I very much love this phone and one of my favorite features is the S. Pen feature when the screen is off. But I do like to take notes when I'm at work but not necessarily get into my phone so I love this phone so far. And I will for sure, be recommending it to anybody who asks Also, the voice to text feature seems to work very well and I like the colossus feature as well and also I got the ask view window case for the S24 ultra, which I do like because it can hold card and I can still look and access my phone without actually having to go into my phone as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does everything seemingly
on August 12, 2024
Posted by: Zino27
[This review was collected as part of a promotion.] Its a beast and runs everything. Camera is better than a professional camera and screen is beautiful. Battery lasts forever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever!
on August 12, 2024
Posted by: Gerber88
[This review was collected as part of a promotion.] BEST PHONE PHONE EVER GALAXY AI
Is the best same with the pen love taking pictures with the pen!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone I have ever used..
on August 12, 2024
Posted by: Love2camera
[This review was collected as part of a promotion.] Samsung's Galaxy S24 Ultra AI isn't just an upgrade; it's a leap into the future of smartphones. The AI features aren't just gimmicks, they seamlessly integrate into daily tasks, saving time and boosting productivity. Combined with the exceptional battery life, stunning display, and powerful performance, the S24 Ultra AI truly stands out. The price increase might sting, but for those seeking a top-tier phone with AI capabilities that actually make a difference, it's a worthwhile investment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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