Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Amazing phone, always finding new features I love!
on August 5, 2024
Posted by: WildPyro
[This review was collected as part of a promotion.] From the AI backgrounds to the auto-translate this phone has it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I returned it. Worth the upgrade maybe from a s21
on August 5, 2024
Posted by: Never
Verified Purchase:Yes
I returned it. Seemed not much better than my s23.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, August 5, 2024
Thanks for taking the time to let us know how you feel. Your feedback is always important as we continue to make advancements with our products and services. We noticed you were reaching out to let us know about your experience with the S24 Ultra. The Samsung Galaxy S24 Ultra builds on the success of the impressive Galaxy S23 Ultra and introduces the latest Galaxy AI, which elevates your most common phone activities to new levels. Both phones come with a captivating 6.8-inch QHD+ Dynamic AMOLED 2X display that delivers outstanding brightness and features Adaptive Vision Booster technology. However, the Galaxy S24 Ultra boasts Samsung’s brightest screen ever, with an incredible peak brightness of 2600 nits, compared to 1750 nits for the Galaxy S23 Ultra. While the Galaxy S23 Ultra is powered by the Qualcomm Snapdragon 8 Gen 2 processor, the Galaxy S24 Ultra takes it up a notch with the Qualcomm Snapdragon 8 Gen 3 processor for Galaxy, delivering desktop-level performance and advanced AI capabilities – perfect for next-generation interactions. If you have any other concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mister carlos
Verified Purchase:Yes
El wed side no es seguro venden la informacion el.navegador no ea seguro
Written by a customer while visiting Samsung US
Posted by: 1lightn
from Phippsburg Maine
Expertise:Intermediate
Verified Purchase:Yes
I would not give it up for any other phone out there. A superb device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: lay3
from Pontotoc Mississippi
Expertise:Intermediate
Verified Purchase:Yes
love samsung brand have phone tablet tv is great..
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amanda
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from s21 ultra to s24 ultra. The phone is leaps and bounds better. I have zero complaints thus far.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect in every way
on August 5, 2024
Posted by: Nate97
[This review was collected as part of a promotion.] Galaxy ai is a game changer!
Light weight, thin, incredible camera, smooth OS.... This phone is just absolutely perfect.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ratt Dawg
from Midwest, fly over state.
Expertise:Intermediate
Verified Purchase:Yes
The S24 Ultra is the same as my old S23 Ultra for what I use it for. I only upgraded due to the price point being hard to ignore.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US