Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,798 Reviews)
Open Ratings Snapshot
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
S-24 ULTRA
on August 4, 2024
Posted by: Art Meredith
Verified Purchase:Yes
So far very happy with my phone. Very good and fast delivery. Great phone
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the size and look
on August 4, 2024
Posted by: MrsChristmas
[This review was collected as part of a promotion.] I love the size and look of the device. It's easy to use and has great features. Cameras are great. I haven't even seen all of the features yet
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is by far my favorite phone ever...
on August 4, 2024
Posted by: 1mhb4ever
[This review was collected as part of a promotion.] I play games, surt the internet. Pretty much i do everything i did on a computer on this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A NOTEworthy Upgrade
on August 4, 2024
Posted by: DJ Stevie D
Expertise:Beginner
Verified Purchase:Yes
I finally decided to upgrade my trustworthy Note 10+. I'm glad I finally did, 5G is so much faster. The S-Pen is on the left, whereas it was on the right with the Note 10+, so I just have to get use it that. I feel like I've barely scratched the surface of what this phone is capable of.
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Such great features
on August 4, 2024
Posted by: Bearski
[This review was collected as part of a promotion.] Galaxy A1 best phone I've owned so far love the awesome features the camers take awesome pictures you can't go wrong with the Galaxy S24 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 Ultra (5 Stars!!!)
on August 5, 2024
Posted by: ruenesca
[This review was collected as part of a promotion.] I recently upgraded my phone from the Galaxy S21 FE to the Galaxy S24 Ultra phone and I can't be happier with my decision!
Although my old phone was great, I find that the S24 performs smoother in terms of less lag time between loading and opening web pages, streaming/downloading video and content. The camera also provides a bit better resolution involving color saturation, making the colors often appear more vibrant, but not in an artificial or photoshopped kind of way.
The stylus also makes my experience so much more pleasant because if I am in a hurry, I can just write any information I need quickly instead of having to type it which is convenient!
But one of my all time favorite features is the Galaxy AI which makes my life so much easier when I am on the go and don't have time to type things out or need to look something up quickly. The AI is also very intuitive and does a pretty good job of understanding prompts without you having to repeat yourself over and over. Great device!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra is more than worthy!
on August 5, 2024
Posted by: Shmoop8472
[This review was collected as part of a promotion.] The Samsung S24 Ultra phone has great features. I use my phone for personal and business. The battery life is long lasting, even with multiple apps being used throughout the day. I do watch movies on the phone and enjoy the quality pictures and sound. I do use the phone to work with my computer as well. The AI features with pictures is really amazing. I am still learning more about S24 Ultra all the time as I come across videos online. We have been switching all of our household electronics over to Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Disappointed about S24U
on August 5, 2024
Posted by: mcastillot
from Orlando FL
Expertise:Expert
Verified Purchase:Yes
I prefer S23U, It has a better camera set and optimization software. More with telephoto 10x (in S23U) now only 5x in S24U, Samsung is going backwards in important features as camera set.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 5, 2024
Thank you for getting in touch. We noticed that you want to share your experience with the Galaxy S24 Ultra. This model comes with a groundbreaking 200MP Ultra High-Resolution rear camera and new 2x, 3x, 5x, and 10x Optical Zoom capabilities. Thanks to advancements in camera AI, you can expect stunning detail and clarity in your photos, taking your photography to new heights. We recommend trying the PRO Mode feature, which uses AI to help you take photos like a professional. Pro mode gives you control over settings such as ISO, shutter speed, and exposure levels, allowing you to express your own style with filters or adjust the white balance settings to accommodate different lighting conditions. If you have any further concerns, please let us know at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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