Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,805 Reviews)
Open Ratings Snapshot
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Product was great
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This device is simple and best products ever ,I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An Indispensable Travel Companion
on July 30, 2024
Posted by: Constantraveller
[This review was collected as part of a promotion.] Love everything about this Galaxy AI phone. Use it heavily when I travel, to converse in other languages, use the pen to learn about local sites and take notes, and the battery goes on for days.
Also find the dual esim capability very useful so that I can seamlessly switch to local numbers when I travel.
Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone all around!
on July 30, 2024
Posted by: DarylD
[This review was collected as part of a promotion.] The best feature which seems so basic is the modem. This outperforms my other flagship device by a ridiculous amount. Mobile data signal strength and call quality are far beyond expectations. I did not switch carriers, just devices.
While some of the "Galaxy AI" features seem more like a novelty, I had gotten used to having them with my other device from another manufacturer. They really are surprisingly useful once you learn to incorporate them.
The phone physically seems very durable. I have dropped it numerous times with only a basic toy case and it remains unscathed!
A little pricey, but you do get what you pay for, a flagship device, great camera and features all wrapped up in a pretty package.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone of 2024
on July 30, 2024
Posted by: JNVD4MCHL
[This review was collected as part of a promotion.] This phone has evening you're looking for. From average user to power users, you'll be satisfied. Galaxy AI being integrated into the home button is my favorite quality of life update. There's nothing you can't search with Galaxy AI at your fingertips.
The battery life is amazing at 5000MAH. You'd have to try really hard to run out of battery after a day at work. The phone's build quality is top of the line. The screen has such a high scratch resistance that you won't need to invest in a screen protector. This is the phone of 2024.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Ultra until my next Ultra
on July 30, 2024
Posted by: TDanger
[This review was collected as part of a promotion.] I have just started diving into the Galaxy AI features, but it seems that it could be very helpful in everyday life. Overall very good phone and the line continuously gets better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features loved it
on July 30, 2024
Posted by: Abrar45
[This review was collected as part of a promotion.] Perfect ai feature alot helpful for the taking pictures. Now we dont have to stress to much instead leave everything on ai.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Pinnacle of Phones
on July 30, 2024
Posted by: Blakpun
[This review was collected as part of a promotion.] The Galaxy S24 Ultra represents the pinnacle of Samsung phones. I probably will never use this phone to its full potential, but it is nice to have all those options available to me. The S Pen is still the greatest feature of any phone and the level of multi tasking is phenomenal. I've owned a
S3, S5, S7 Edge, Note 7(2x),Note 8,Note 20. The UI is so much better and more fluid than ever. I have started to use my S24U for work and it's fantastic and Pairing it to all my Samsung tvs My biggest like is the customization that can be done, add a launcher and you have an entirely different phone and you can go back and forth between the UI and the launcher. I've had the phone since February 2024 and I'm just getting into the Galaxy AI functions of the phone. I'm not sure what else Samsung can do to elevate the S series, but I know you guys will continue to innovate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply Great
on July 30, 2024
Posted by: AMan17
[This review was collected as part of a promotion.] The s24 ultra is probably my favorite device from Samsung with their watch ultra being a close second. This is the first time in a long time the phone feels smooth without any compromises. The fast processing speeds with the smooth UI gives me the confidence needed to push this mobile to the limit with everyday tasks. Social media, maps, and browsing feel fast and when needed for work tasks, there is no issue. Galaxy AI is also a lot more helpful than I realized. Especially the summary of recording and notes given I love using note summaries a lot more than I thought I would have.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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