Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
S 24 ultra
on July 29, 2024
Posted by: Topseat
[This review was collected as part of a promotion.] I got this phone after looking at it for a log while. At one point I was thinking do I really need a new phone since my S21 ultra was working fine. Then I started looking again at this phone plus the offers they came with it and plus the A1 .This phone is awesome, glad I got it. Learning something new about it alot.
Love it
Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever.love my device
on July 29, 2024
Posted by: New2me
[This review was collected as part of a promotion.] My device works great.awsome experience. I'd recommend it to anyone and everyone. It's great for people with disabilities. For example. My girlfriend is legally blind. The triple tap works amazing. Im surprised by the technology on the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great photos
on July 29, 2024
Posted by: Omid24
[This review was collected as part of a promotion.] They AI makes it realy easy to import number from pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and battery life
on July 29, 2024
Posted by: PrincessSoso
[This review was collected as part of a promotion.] This device has a great camera. The 100x zoom helps me to see things and words that I can't see with my eyes! I like how it's so fast doing tasks and games. I also absolutely like the battery life. I charge it and use it all the day and then when it's night it also has like 40% ! Also photo editing is so easy with galaxy ai , i can just select any unwanted object and the ai will remove it from the image. It has so many features that are helpful.
I am amazed actually. It is truely ULTRA
I am amazed actually. It is truely ULTRA
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is so disappointing
on July 29, 2024
Posted by: Sodisap
[This review was collected as part of a promotion.] So disappointed with this new phone been using for only 5mos and it keeps on dying . Not able to turn off, screen stop working, there's a line appearing and sometimes making loud noise.
Value
1
Response from Samsung USBy R&R Team, August 2, 2024
Thank you for reaching out! We appreciate your insights into your experience with the S24 Ultra. While the Galaxy S23 Ultra's power came from the Qualcomm Snapdragon 8 Gen 2 processor, the Galaxy S24 Ultra steps it up with the Qualcomm Snapdragon 8 Gen 3 processor for Galaxy. This new processor offers desktop-level functionality and advanced AI, perfect for next-generation interactions. We provide a 12-month limited manufacturer defect warranty through Samsung Care. Please check the provided link for troubleshooting your screen. If you need further assistance, contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best decision 👏
on July 29, 2024
Posted by: Jjazerjjavier
[This review was collected as part of a promotion.] I switched to the new S24Ultra with Ai and was the best decision. Great camera, long battery and solid with titanium. Smooth operating system can't ask for more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
s24 ultra review
on July 29, 2024
Posted by: pochita
[This review was collected as part of a promotion.] I use my samsung every day for streaming and watching movies and it's phenomenal. the screen looks amazing and the audio quality is great. one of my new favorite features introduced is Galaxy AI. I originally was a bit skeptical of how well integrated it would be but all my doubts were put down the moment I used it to edit photos and remove things i didn't want in the picture .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
You Can't Spell Amazing without Ai
on July 29, 2024
Posted by: SamsungUltraFan0884
[This review was collected as part of a promotion.] My Samsung Galaxy S24 Ultra is an Amazing piece of world class technology. I mean you can't spell the word Amazing without using Ai, an I right?? From its industry leading camera lenses and processors that are able to snap photos anywhere from 12mp to 200mp. With a 50mp lens tucked neatly in between. Sorry industry insiders, but as a consumer who has owned both Samsung and their main competitions flagship phones, you know, the ones with the fruit on the back of them. I must say, that with the ability to use a telephoto lens on my cell phone to take pictures of the moon in orbit as if I were using a high end telescope. I'm not sure I'll ever need the use of my digital camera or it's expensive lenses ever again. Samsung definitely wins out in the cell phone camera department.
Now let's talk about all the things Ai and Samsung do together with this new S24 Ultra. Besides the obvious of enhancing, changing, removing, or modifying nearly any photo. Ai can also help you stay a step ahead with its very thoughtful attempts at editing. I use it all the time to give my text messages, social media post, or sometimes just my simple musing in my Samsung Notes a bit of an extra sophisticated accent. It's so much fun to use. I have no doubt that if your next purchase is a Samsung S24 Ultra, that you will feel nothing short of Amazed by Samsung and their new Ai.
Now let's talk about all the things Ai and Samsung do together with this new S24 Ultra. Besides the obvious of enhancing, changing, removing, or modifying nearly any photo. Ai can also help you stay a step ahead with its very thoughtful attempts at editing. I use it all the time to give my text messages, social media post, or sometimes just my simple musing in my Samsung Notes a bit of an extra sophisticated accent. It's so much fun to use. I have no doubt that if your next purchase is a Samsung S24 Ultra, that you will feel nothing short of Amazed by Samsung and their new Ai.
Value
4
Written by a customer while visiting Samsung US