Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Overall good
on July 29, 2024
Posted by: FinalCentry
[This review was collected as part of a promotion.] Has galaxy Ai and is worth the money plus stylus Pen. Can't increase through flash card though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Galaxy is a great device but cámara not sure
on July 29, 2024
Posted by: Bustini
[This review was collected as part of a promotion.] I definitely love this celular it's very fast and simple at the same time but cámara zoom it's not so great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Life changing device
on July 29, 2024
Posted by: Mt225J
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has changed the way I go about my day to day routines. No task is impossible when I have this device. And With the Galaxy AI functions it's almost like, we'll it is like having my own personal assistant in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Made to work
on July 29, 2024
Posted by: 5141kng
[This review was collected as part of a promotion.] This 24 ultra has ample storage and memory to meet my needs and it's responsive and full of features to meet your needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 29, 2024
Posted by: SlipperGirl
[This review was collected as part of a promotion.] Great phone! Love the Galaxy AI features!
I've always have a galaxy note phone so I upgraded to the Ultra
I've always have a galaxy note phone so I upgraded to the Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Using in ways I never imagined
on July 29, 2024
Posted by: StellaBlue2u
[This review was collected as part of a promotion.] I love love love my samsung s24Ultra. The pictures i take and edit to utilize in my matketing business are phenominal. My campagns are more effective and cuttin edge than ever.
Aditionally Galaxy AI has haf a profound effect in my personal life and helped me in ways I never thought of. The features have literally reduced the trauma I experience every year around this time. July is hard for me. this is the month when the man responsible for a myriad of offenses against me and my family, gets to see the parole board; which is extremely traumatic. Because of the features my S24Ultra offers, preparation to speak has been so much simpler and less damaging to my mental health. Writing letters the the board members and writing my victim impact statement was so hard On my psyche before. My anxiety levels would go through the roof and I'd be plagued with panic attacks and nightmares because of dwelling on the details of the tasks at hand. Every year I know what I'm preparing has the potential to have lasting consequences on the safety of my community and everyone I love. What I need to convey to the board HAS to resonate properly. With the assistance of my galaxy devices I know that my message will be impactful.
Aditionally Galaxy AI has haf a profound effect in my personal life and helped me in ways I never thought of. The features have literally reduced the trauma I experience every year around this time. July is hard for me. this is the month when the man responsible for a myriad of offenses against me and my family, gets to see the parole board; which is extremely traumatic. Because of the features my S24Ultra offers, preparation to speak has been so much simpler and less damaging to my mental health. Writing letters the the board members and writing my victim impact statement was so hard On my psyche before. My anxiety levels would go through the roof and I'd be plagued with panic attacks and nightmares because of dwelling on the details of the tasks at hand. Every year I know what I'm preparing has the potential to have lasting consequences on the safety of my community and everyone I love. What I need to convey to the board HAS to resonate properly. With the assistance of my galaxy devices I know that my message will be impactful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI for Samsung Device
on July 29, 2024
Posted by: Shopngo
[This review was collected as part of a promotion.] S24 Ultra bring you AI enabled device which make you life easier and smoother.
Google Search, Interpreter and amzing AI editing makes the device more attraction for tech lover.
High mega pixel camera make the device more handy for for photography lover.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I was expecting better
on July 29, 2024
Posted by: KidArchery
[This review was collected as part of a promotion.] I have a Samsung 24 Ultra. I had heard so much bragging from Samsung on the Ultra that I had to wait for the release instead of getting the 24 Plus.
The first thing I noticed was the size, which is impressive. Secondly was that it was lacking an 1/8 inch input, so Bluetooth only, which was a bit of an aggravation. Third was the camera. The camera was supposed to be super amazing, and it does have some great features, but there is a fuzzy background to pictures. Almost pixelated. 5 camera lenses and distorted pictures. I take lots of pictures with the phone and it doesn't even take the overall quality of the S10 Plus that I had previously, in my opinion.
Galaxy AI
There isn't a whole lot of room on the phone either as far as storage. To make that more aggravating, Samsung took away the possibility of a micro SD card insertion.
I'm including a photo to show the distortion that I mentioned.
The first thing I noticed was the size, which is impressive. Secondly was that it was lacking an 1/8 inch input, so Bluetooth only, which was a bit of an aggravation. Third was the camera. The camera was supposed to be super amazing, and it does have some great features, but there is a fuzzy background to pictures. Almost pixelated. 5 camera lenses and distorted pictures. I take lots of pictures with the phone and it doesn't even take the overall quality of the S10 Plus that I had previously, in my opinion.
Galaxy AI
There isn't a whole lot of room on the phone either as far as storage. To make that more aggravating, Samsung took away the possibility of a micro SD card insertion.
I'm including a photo to show the distortion that I mentioned.
Value
3
Response from Samsung USBy R&R Team, September 16, 2024
Thanks for sharing your feedback with us. We always appreciate hearing from our loyal customers. We noticed your feedback about the Galaxy S24 Ultra. We're happy to see that you are happy about the size of the phone. We noted your concerns about the phone not having an input. We do offer type-c headphones for the S24 Ultra that you can check out on our website. As far as the camera quality, have you tried utilizing the ProMode features on your camera? Pro mode puts the control in your hands so you get the very photo and video you want. Manually adjust settings such as ISO, shutter speed, and exposure levels, express your style with filters, or adjust the white balance settings to accommodate different lighting conditions. As far as the storage, we recommend storing some of your data on the cloud using Samsung Cloud. Samsung Cloud allows you to backup, sync, and restore content stored on your device. You'll never lose anything important to you and can seamlessly view photos across all devices. If you replace your phone, you won't lose any of your data because you can copy it across using Samsung Cloud. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US