Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
The device has a lot of features that I enjoy.
on July 29, 2024
Posted by: Jrod96
[This review was collected as part of a promotion.] I really enjoy the circle to search options. The pen is also very useful.
The cameras are incredible.
It's great for streaming and using social media.
Only negative thing I can say is that I have had problems with it detecting my touch at times.
The cameras are incredible.
It's great for streaming and using social media.
Only negative thing I can say is that I have had problems with it detecting my touch at times.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Device
on July 29, 2024
Posted by: ArtVi302
[This review was collected as part of a promotion.] The capabilities of the phone are incredible, plus the cherry on top is how the amazing Galaxy AI helps me improve on the day to day tasks, I found impressive the translate function as a bilingual person helps me out get that edge I needed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes great pictures.
on July 29, 2024
Posted by: Rooster
[This review was collected as part of a promotion.] "Galaxy AI". I love how easy it is to use the internet and maps. I love how great the pictures are.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely LOVE the S24 Ultra
on July 29, 2024
Posted by: Hogwild62
[This review was collected as part of a promotion.] This phone, the S24 Ultra, is the BEST phone I've ever owned!! The ease of use is amazing!! The Galaxy AI features are life changing. Galaxy AI makes finding information so easy.
Love the size of the phone is perfect. The speed and clarity are the best ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is amazing.
on July 29, 2024
Posted by: SamsungOnly
[This review was collected as part of a promotion.] Hey, the Samsung Galaxy S24 Ultra has been a real game-changer for me. It's like, the ultimate tool for everything I do, from watching movies and listening to music to taking notes and stuff. And the Galaxy AI feature is no joke! It makes my emails sound so professional, it's like having a personal assistant or something. I'm totally loving this phone. Oh, and guess what? My wife saw my s24 ultra and she got the same one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has fantastic features.
on July 29, 2024
Posted by: AmazingUltra
[This review was collected as part of a promotion.] My Samsung galaxy S24 Ultra was the best option for me. I enjoy using the Galaxy AI. This phone is used for everything. I watch videos, I take notes, I read books. I don't think I will need another phone in the future. The S24 Ultra does it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra is a beast
on July 29, 2024
Posted by: Streviewsteak
[This review was collected as part of a promotion.] S pen has always brought me back to the Samsung devices I have so much productivity that I am able to utilize on this device, the galaxy Ai integrated helps with photos alot and has many other awesome features, when It comes to media this thing is a powerhouse for movies games and much more highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S24 Ultra
on July 29, 2024
Posted by: Androidser
[This review was collected as part of a promotion.] I thought the facial recognition would work better. It only works half of the time.
Value
3
Response from Samsung USBy R&R Team, September 10, 2024
Thanks for reaching out to share your honest feedback. It's always great to hear from our valued customers. We noticed your review about the Galaxy S24 Ultra. It looks like you have been experiencing challenges while trying to use the facial recognition feature. We recommend running a test using the Members app to diagnose what could be causing this. To test Face recognition on Samsung Members (Samsung Members > Support > Phone diagnostics > Face recognition)? If no issues were detected and you have already added an alternative appearance, please check out the link attached for more options to help resolve this. If you require any further assistance, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00062630/ (facial recognition)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00062630/ (facial recognition)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US