Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
3
Sleek and Sexy
on July 29, 2024
Posted by: Android4life
[This review was collected as part of a promotion.] I love my new S24 Ultra. It's sleek, slim and a dream to use with or without the s-pen! The camera take clean, crisp pics! I use my phone for literally everything in my life and enjoy gaming several hours a day on it. The graphics and speed far surpass any other model! I look forward to using the Galaxy AI feature to It's fullest. Bought one for every family member!
Value
3
Response from Samsung USBy R&R Team, September 11, 2024
Thanks for providing us your candid feedback! We appreciate getting the chance to hear from our customers and get their insights. We see that you reached out to let us know about your experience with the Galaxy S24 Ultra. We love your enthusiasm for the Galaxy S24 Ultra! It's fantastic to hear that you're enjoying the sleek design and smooth functionality. The camera’s ability to capture clean, crisp photos is one of the standout features, and it’s great that it enhances your everyday tasks and gaming experiences with its impressive graphics and speed. As you dive into exploring the Galaxy AI feature, we hope it continues to enhance your experience. It's awesome that your whole family is now part of the Galaxy S24 Ultra experience too! If you have any questions or concerns, feel free to reach out to us at Samsung Support. Thanks for being the best part of the Samsung community. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on July 29, 2024
Posted by: 3725110981
[This review was collected as part of a promotion.] First, the camera is amazing, it's so high definition and I'm able to take pictures of fireworks and they look amazing. I spent years holding onto my note 10 and upgrading to the new s24 wirh galaxy Ai was definitely the best decision I've made in quite some time. It was easy to get started and transfer all of my information from my previous phone as well as easy to get used to the layout, and customize it to my liking. I'm just starting using the galaxy ai and so far it's making tasks like searching and photo editing easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S24 Ultra
on July 29, 2024
Posted by: TheBigGuy
[This review was collected as part of a promotion.] I have no issues with the phone particularly other then sometimes it freezes but that could be a Google Maps issue or FB issue. I loved my Note 10 but it was getting worn out so I picked this up. Generally a decent phone but a little bigger then I wanted. I really am not a big fan of all the Galaxy AI stuff though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone on market
on July 29, 2024
Posted by: Queenvashti
[This review was collected as part of a promotion.] Really like this device, I can multitask with this device very well and do multiple things at the same time also the customization of the phone is top NOTCH. Galaxy AI is really good as well, I use it on a daily basis and it really helps with me with daily tasks like emails, writing a message and translation which is really important and helps people communicate better which I feel every smart device should do is make our communicate better. Love this phone do not regret it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, amazing AI
on July 29, 2024
Posted by: Ohades13
[This review was collected as part of a promotion.] I've used "Galaxy AI" to edit photos that don't always come out great, or to crop out things I don't like in pictures and it's made a huge difference cropping things out now that AI is available. One of my favorite features is also taking a picture, holding the home button and being able to circle specific things to search the internet immediately. It's helped me at work, as much as it's helped me outside of work. The picture qualities are also amazing and upgrading from the S22 Ultra was a definitely a great choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 ultra is packed full of features!
on July 29, 2024
Posted by: HappyS24UltraUser
[This review was collected as part of a promotion.] The S24 with Galaxy AI is a great phone with so many wonderful and helpful features. It is a phone that has become my go to.device for many of my daily needs. It is so much more than a phone, I use the phone for both business and personal needs. The phone is the go to tool for business, communication, reference tool, and even home automation. And the camera and video functions are so well polished it feels like I am not even using a camera or video device, the results are what I can focus on and they are amazing. Highly recommend this to my friends and colleagues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superior camera and more storage space
on July 29, 2024
Posted by: Brenda
[This review was collected as part of a promotion.] This phone was purchased for it's superior camera which takes phenomenal pictures and larger storage space. On a recent trip to Alaska, the A24 Ultra captured photos that other phones were unable to get. I am pleased with the features I've used so far, but there are many I haven't used yet like AI. I am still learning to use all the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing
on July 29, 2024
Posted by: nubueloce
[This review was collected as part of a promotion.] This device is leaps and bounds over what I expected! I was skeptical before I ordered but upon arrival, right out of the box, I was blown away. The screen is awesome, refresh rate, clarity, sharpness are second to none! I am very pleased with the flat screen and the screen glass itself is extremely durable! The camera is crazy good and video is amazing. Being able to switch to 60fps is great! Multitasking doesn't bog down the performance and I thought the AI would be hokey....I couldn't have been more incorrect. Again I am blown away completely by this amazing device. I use between 6 and 10 hours of hard use per day and the battery life is phenomenal. Using the AI is extremely easy and also feels natural, not like something I've got to work at. Watching movies and playing games on the S24U is very very nice! I leave the tablet home most days I go on shift. The Bluetooth has next to 0 latency and never gets interrupted. Been a Samsung user since the S3 and won't be going anyhere anytime soon!! Keep it Samsung! Ace in the hole as usual!
Value
5
Written by a customer while visiting Samsung US