Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,805 Reviews)
Open Ratings Snapshot
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
My favourite phone
on July 29, 2024
Posted by: Palmiche1951
[This review was collected as part of a promotion.] This product is amazing, I love its design, its specifications meet my demands both in speed and photos.The AI is amazing to use all the time both to find objects on the screen and to translate important calls. It's just amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Continuation of the Note Phone
on July 29, 2024
Posted by: Faithfulsoul
[This review was collected as part of a promotion.] The Note phone is no more but continues in the Ultra series which is a good thing for a long time Note phone user.
The S24 Ultra is a great phone packed with features that are top notch. The circle to search is awesome along with other AI features. Great camera - I mostly take day pics, so cannot comment personally on night shots but hear they are great.
A titanium case! The phone is big but is very light. Even though technically a case is not needed, I still use one mainly for grip. Protection, too.
Calls are crystal clear and the S-Pen keeps getting better and better. I use my S-Pen constantly and have not needed to change the typing tip. That is one negative - replacement S-Pen tips are not provided.
Fast processor and an amazing screen - quick response and vivid colors. Pics are true to life and the depth of color captured is amazing. I have DSLR camera that I have not touched since I got this phone.
Overall, a great phone. No phone is perfect but this one comes very close!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Handy for busy lives
on July 29, 2024
Posted by: Elayne
[This review was collected as part of a promotion.] The device is handy for my busy life. With scheduling and using apps for work, activities for the kids, and cooking. It makes it easy to use and learn the different features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new age of AI
on July 29, 2024
Posted by: GarlicJr
[This review was collected as part of a promotion.] My overall experience using Galaxy AI is a good option to have especially because the use of AI is completely optional and it isn't forced in any way. Anyways AI will continue to get better and evolve as time goes on and I'll be waiting to see what comes next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S24 Ultra
on July 29, 2024
Posted by: Ahill007ny
[This review was collected as part of a promotion.] Love the Galaxy AI.
I use my phone for watching videos and gaming.
The battery life is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for note-taking
on July 29, 2024
Posted by: Yanniboi
[This review was collected as part of a promotion.] Taking notes on the fly by simply pulling out the s-pen, or even snapping a Photo and having Galaxy AI allow you to select text and save information on the fly, love the phone so far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 29, 2024
Posted by: Kurb00
[This review was collected as part of a promotion.] This is my first new phone in seven years.
My last two were both Samsung. I am not a big techi guy but I like my new phone. The size took some getting used to for carrying etc but love the big screen & how fast it works.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Back to the Future
on July 29, 2024
Posted by: Tanktech
[This review was collected as part of a promotion.] Best phone of 2024 and beyond!!! It doesn't get much better. Great Scott!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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