Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Galaxy s24 ultra
on July 21, 2025
Posted by: Littlebit4now
[This review was collected as part of a promotion.] Samsung Galaxy S24 Ultra: Му Ultimate Workhorse & Creative Powerhouse!
As a long-time Ultra user (from 10 to 24!), the S24 Ultra truly elevates the experience. The battery life is simply phenomenal, keeping me powered through demanding workdays without a sweat.
The integrated S Pen remains indispensable; for productivity, it's a game-changer. And the new Al features? They're not just gimmicks they genuinely enhance myworkflow, from smart searches to clever editing.
Speaking of editing, the camera is a dream. It takes phenomenal pictures, crucial for my work, consistently delivering stunning detail and vibrant colors. This phone isn't just a device; it's an essential tool that perfectly blends performance, creativity, and endurance. Samsung nailed it again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone work amazing is lightning fast with ai
on July 21, 2025
Posted by: Bigjoe1984
[This review was collected as part of a promotion.] I have the galaxys24 ultra and the games are great on it and the a.i. is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is one of the best phones made by far!
on July 21, 2025
Posted by: KingXKahuna
[This review was collected as part of a promotion.] The camera on the Samsung Galazy S24 Ultra has no competition! Especially once you add in the power of Galaxy AI!!! The options are unlimited!! Its got a great 200mp camera.
The UI is also unmatched by any other phone out there! The Galaxy S series have always been top tier phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great, but vulnerable
on July 21, 2025
Posted by: Gingasian
[This review was collected as part of a promotion.] I have had my S24 Ultra for a bit more than half a year. It excells at everything that I've thrown at it, whether it be just surfing the web, games I play, or taking high quality videos and pictures. The battery lasts the entire day and then some, and I've rarely ever had issues with how it functions or it getting too hot. The only issue I've had with it is somehow the display panel underneath the outer glass developed a microcrack, without any of the outer glass or surrounding body damaged. This was at around 4 months of ownership, and I'm quite careful with my investment. Due to this very miniscule, non-visible crack in the display, I have a 'bubble' of dead pixels on the right side of the screen. Unfortunately, Samsung doesnt warranty it, saying since its a physical crack according to a Samsung accredited phone repair store, its not covered at all. I was not able at the time to pay for it to be fixed, and still just use my phone with the dead pixels. Its otherwise been a fine phone, I just don't understand how internal parts can be damaged while the protective outer portion of the phone is blemish-free.
Value
3
Response from Samsung USBy R&R Team, July 22, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you have been overall pleased with the usage and capacity of your device. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared links to the Samsung Support Team and warranty information to help you resolve this frustration when you are ready. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Fast & durable I dropped this phone count timesle
on July 21, 2025
Posted by: corpsedeal3r
[This review was collected as part of a promotion.] The S24 Ultra is a powerhouse, redefined by
Galaxy Al. It's truly great for connecting with people, thanks to features like Live Translate, which breaks down language barriers in real-time phone calls and even in-person conversations with Interpreter. Need to fix something? Circle to Search lets you instantly find information by simply circling anything on your screen, from a part in a photo to a detail in a video. This makes troubleshooting a breeze. Plus, the convenience of controlling multiple Samsung devices from this single hub is unmatched. With Smart Things integration, your S24 Ultra becomes the central command for your smart home, managing everything from TVs to appliances effortlessly. It's a leap forward in intuitive technology, making everyday tasks smoother and more connected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera quality on this phone amazing
on July 21, 2025
Posted by: Stiletto
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is one of the best smartphones you can get. It combines premium design, powerful hardware, and smart features that make everyday tasks easier. The phone has a sleek titanium frame and a beautiful 6.8-inch AMOLED display with a super smooth 120Hz refresh rate, making everything from scrolling to watching videos feel fluid. It’s powered by the Snapdragon 8 Gen 3 processor, which handles gaming, multitasking, and demanding apps without any lag. The camera system is also a major highlight, featuring a 200MP main lens and upgraded zoom capabilities that let you take clear, detailed photos even from far away or in low light. Battery life is strong too, with a 5000mAh battery that easily lasts a full day and charges quickly when needed. One of the most impressive parts of the S24 Ultra is its built-in Galaxy AI. It helps with things like live translations during calls, summarizing notes or messages, editing photos, and even searching things on your screen just by circling them. It feels like having a smart assistant built right into the phone. With all these features, plus S Pen support, water resistance, and top-notch build quality, the Galaxy S24 Ultra offers a well-rounded, high-end experience that’s built for both power and convenience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on July 21, 2025
Posted by: Deetrixo15
[This review was collected as part of a promotion.] The samsung galaxy s24 ultra is amazing! Battery life is fantastic, last me all day from a full charge. Using it from 6am to 10pm before I need to charge it. I use it for teams on my phone at work, watching YouTube videos, watching tiktoks, and browsing Facebook.
The camera quality is superb, the zoom while recording videos is amazing. I was able to zoom in to the stage during the nicki minaj concert from the very top row of the phx arena, and it was clear and bright.
The sound on the s24 ultra is beyond wonderful. It is so loud that I usually have the sound set to halfway. The alarms are loud enough to wake my fiancé out of his dead sleep. He is a very heavy sleeper.
The speed when opening and running apps is so fast, its crazy. I can have multiple apps running in the background without sacrificing efficiency.
Love it, way better than my note 10+ that's for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A True Flagship Experience with Powerful AI Featur
on July 21, 2025
Posted by: Bhavik
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra delivers on every level. The display is stunning—bright, ultra-smooth, and perfect for media or gaming. Performance is blazing fast, and the Snapdragon processor handles multitasking with ease. One of the biggest highlights is the AI-powered tools, which noticeably enhance photo editing, translation, and daily productivity.
The camera system is top-tier, especially the zoom and low-light capabilities. Photos are crisp, and video stabilization is excellent. Battery life easily lasts a full day with heavy use, and the build quality feels solid and premium.
If there's one area for improvement, it would be the size—it may be a bit large for some hands—but that’s also what allows for such a beautiful and immersive screen.
Overall, the S24 Ultra is a powerhouse and worth the upgrade for anyone wanting the best Android phone available right now.
Value
5
Written by a customer while visiting Samsung US