Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4
Great camera, Ai works great. Etc
on July 19, 2025
Posted by: Enigma
[This review was collected as part of a promotion.] I love all the AI features, especially the audio erase. I use for my music because i am an artist.
It stream and multi task well. Gaming is smooth
It stream and multi task well. Gaming is smooth
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi Enigma, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear that you are so pleased with the features and usage of your device. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy
on July 20, 2025
Posted by: Duncan
[This review was collected as part of a promotion.] The Samsung galaxy S24 ultra is a wonderful phone. I love all the cameras and 100x Zoom is amazing. Bizby and the AI looks up anything and helps run the phone very smoothly. All the advanced features are great and the phone is very easy to use. Thank u this phone is great!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features- nice follow-up to the Note!
on July 20, 2025
Posted by: TmcS10
[This review was collected as part of a promotion.] This phone has great features onboard at startup and carries upgrades well. A good follow-up to the Note series. It's look is beautiful and processing speed is excellent. And it makes switching between your old and new phone a breeze!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a wonderful 1st AI phone ever!
on July 20, 2025
Posted by: Crossfire
[This review was collected as part of a promotion.] I've always been with Samsung until my told me to try it's competitor. BIG MISTAKE!
My 3rd Samsung phone (after the mistake) is the Galaxy S24 Ultra which is the 1st AI smartphone and beyond any of the other Samsungs that I've owned.
My 3rd Samsung phone (after the mistake) is the Galaxy S24 Ultra which is the 1st AI smartphone and beyond any of the other Samsungs that I've owned.
"MRWHOSTHEBOSS" on YouTube swore by the major competitor for years until his review on the S24.
Since then he mentioned on his channel that he changing to my current phone "Galaxy S24 Ultra".
That's gotta be a big deal! It was and is my "big deal".
I use my Samsung Galaxy S24 Ultra mainly for research anything I may purchase in the future, DYI videos of anything (car repairs... recently building an outdoor kitchen, and checking on rare plants you can purchase in every day stores reasonably priced vs current value on the market. BIG DIFFERENCE!
I use my phone for Spotify, my car GPS (in dash}, video calls with grandchildren, and more!
I can't say enough about it... It's definitely a "no brainer". Hop on the wagon... What do you have loose? If you review security on the competition Galaxy is awesome because the other isn't as Ft Knox as others believe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing,I love the new Al features,I
on July 20, 2025
Posted by: Cruz9029
[This review was collected as part of a promotion.] I totally agree, the S24 Ultra's AI is the real differentiator. It simplifies tasks incredibly."
"Yes! The S24 Ultra's AI is impressive, especially the photo editing features and the way it optimizes performance."
"The S24 Ultra's AI is definitely its strongest suit. It's futuristic and really useful in everyday life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a superpowered phone
on July 20, 2025
Posted by: Carmelized
[This review was collected as part of a promotion.] I use my phone for everything allowable. The Galaxy AI and the fact that the software is never lacking is phenomenal. I always loved Smartthings. No remote no problem my tv is paired to my phone. I love my 1TB phone. Going forward I will always get this storage on any Galaxy phone that I purchase if available. Keep doing great things Samsung🫶🏾😍♥️.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is definitely a game changer!
on July 20, 2025
Posted by: BRizzle
[This review was collected as part of a promotion.] My S24 Ultra has been a phenomenal phone. The upgrades to camera make for great pictures of the kids. The Galaxy AI is a game changer. It makes notes, texts, and email so much more convenient! I love using mine for notes at work. It convenient to have it on hand when in meetings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse phone that truly delivers
on July 20, 2025
Posted by: SparkelReen
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24 Ultra for a few months now, and I can confidently say it's the best smartphone I've ever owned. From the moment I unboxed it, the premium design and build quality stood out. The titanium frame not only looks sleek but feels incredibly solid in hand — a definite step up in durability.
The display is nothing short of stunning. The 6.8" Dynamic AMOLED 2X screen is ultra-bright, vibrant, and fluid with its 120Hz refresh rate. Whether I'm watching YouTube, editing photos/videos, or gaming, everything looks smooth and immersive.
Performance-wise, it's a beast. The Snapdragon 8 Gen 3 chip handles multitasking effortlessly, and I haven’t experienced a single hiccup, even with demanding apps. Battery life is also impressive — it easily lasts me all day with heavy usage, and fast charging gets me back to 100% in under an hour.
What really blew me away, though, is the camera system. The 200MP main sensor captures breathtaking detail, and the zoom capabilities are next-level. Whether it's a wide landscape or a faraway subject, this phone delivers crisp, vibrant shots every time. And dont forget the insane 100x zoom, its a lot more clear than the previous Ultra phone even at 100x zoom.
The Galaxy AI features are surprisingly useful — I’ve used live translation and note summarization more than I expected.
Value
5
Written by a customer while visiting Samsung US