Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Wow beautiful device
on April 24, 2024
Posted by: Bookqueen
[This review was collected as part of a promotion.] I'm not disappointed in this phone at all. My S10 needed to be replaced and I was very pleased with ease of use, camera quality and grateful for the unlocked version of 1TB storage- stores never have this. Setup was easy. Awesome experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you can ask for and more
on April 25, 2024
Posted by: EkkoITK
[This review was collected as part of a promotion.] I use my phone for a few games that are very demanding and it powers through without a problem. I use it for work, I do my homework and classes on zoom, and I also use it to remotely view my computers and/or practice some coding that I've learned. The AI features are all fantastic, but my favorite two are circle to search (so I can get the answers to "what kind of dog is that" or "is this poisonous" or anything else using pictures AND words), and also chat assist that I can change anything I want into more formal writing when I want to sound professional, or Shakespearean when I want a good laugh.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with amazing camera
on April 25, 2024
Posted by: NEWPORT2GOLD
[This review was collected as part of a promotion.] Love everything about my new S24 ultra, still learning new tricks and tips and the whole AI thing. The quality is the best in it's class! I am blown away by the camera ability.
I use my phone for everything. From social media to streaming to photo editing. The capability is unmatched! Very impressive!
I use my phone for everything. From social media to streaming to photo editing. The capability is unmatched! Very impressive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No charger included
on May 17, 2024
Posted by: Nando7o2
from Las Vegas, NV
I am unhappy with the price point especially since it does NOT include a charger for the device or even headphone's.
Granted its been years since I previously upgraded my phone.
Granted its been years since I previously upgraded my phone.
Is this the new norm?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy Social Commerce, May 20, 2024
Hey Nando7o2,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. With many Galaxy users making sustainable choices in their daily lives to promote better recycling habits as well as having compatible charging blocks and/or adapters available from previous devices, we also try to lead a sustainable future by minimizing environmental impact. As noted in the "What's In The Box" tab, your Galaxy S24 Ultra box includes, your Galaxy S24 Ultra, a Data Cable, and an Ejection Pin. For your convenience, I have included a link below that contains the accessories that are compatible with your new device. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/buy/galaxy-s24-ultra-512gb-unlocked-sm-s928ulbfxaa/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/accessories/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. With many Galaxy users making sustainable choices in their daily lives to promote better recycling habits as well as having compatible charging blocks and/or adapters available from previous devices, we also try to lead a sustainable future by minimizing environmental impact. As noted in the "What's In The Box" tab, your Galaxy S24 Ultra box includes, your Galaxy S24 Ultra, a Data Cable, and an Ejection Pin. For your convenience, I have included a link below that contains the accessories that are compatible with your new device. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/buy/galaxy-s24-ultra-512gb-unlocked-sm-s928ulbfxaa/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/accessories/
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, but...
on May 26, 2024
Posted by: Miki
from Glenmont, NY
Expertise:Intermediate
This looks and acts like a high-end phone. So far there is only one negative. The charger/data cable is not compatible with either charging block I have, both of which are Samsung products.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
quality of samsung products is decreasing day by d
on June 24, 2024
Posted by: Hmmm
from Texas
Expertise:Expert
Verified Purchase:Yes
I use S21 ultra, that feels great than this, quality of samsung products is decreasing day by day
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R Team, June 25, 2024
We appreciate your feedback in regard to your S24 Ultra! Our goal is to learn from each of our customers' feedback. We would like to hear more about your experience! Please reach out to us at Samsung Support so that we can gather more information to assist you. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
There in phone like a s24 ultra awesome I can't wait to my galaxy buds 3 pro
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
This is a superior phone as far as I'm concerned
on July 29, 2024
Posted by: MyBella
[This review was collected as part of a promotion.] AI is great she talks to me. She even puts words to txt when I haven't asked doesn't send! Reminds me of important things for me!
It does have glitch. I often have to restart it! It won't call out or send txt! So I have to restart it then it runs fine till next time!
Samsung notes is great I use grocery lists notes for myself things to remember!
The cameras are awesome. I am however, still learning about them
The calendar every month is packed with work an personal!
In short if I lost this phone I would not know where i was going or what I was supposed to do!
It does have glitch. I often have to restart it! It won't call out or send txt! So I have to restart it then it runs fine till next time!
Samsung notes is great I use grocery lists notes for myself things to remember!
The cameras are awesome. I am however, still learning about them
The calendar every month is packed with work an personal!
In short if I lost this phone I would not know where i was going or what I was supposed to do!
Value
4
Written by a customer while visiting Samsung US