Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,800 Reviews)
Open Ratings Snapshot
Rating breakdown 16,800 reviews
5 Stars
14,532
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
S24 ultra has great features
on April 4, 2025
Posted by: TopDog
[This review was collected as part of a promotion.] Could work better but satisfied with overall functionality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best decision i have made
on April 4, 2025
Posted by: Paranormaladventurer54
[This review was collected as part of a promotion.] This phone is the best one I have ever owned. The camera has an amazing zoom with alot of edit options. I have to have a work phone as well and this phone surpasses that phone by a mile! I love the ease of use when negotiating apps. With the tap of the screen I can simply switch to another app or return to a previous page with very little effort. It provides seamless actions across apps, and the resolution is simply amazing. I highly recommend this phone. The screen is clear and has numerous options for my eyes so that i can stay on my apps for longer without headaches or eye strain. The music playback sounds great for a phone and so far it connects effortlessly with any Bluetooth device. If you are trying to decide which phone you want for the best price, it's a simple decision. Choose the S24 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Some memory functions is unsatisfactory
on April 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Not satisfied with the S24 ULTRA... Camera Great but phone doesn't teach the user for best results at time of usage...
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 8, 2025
Hi there JOHNNYYEP, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are pleased with the camera of your device, and are enjoying capturing amazing photos and videos. We have provided a linkto the full device manual for your device to help you withthe different camera settings and features along with the full capabilities of your device. We have also shared a link to the Samsung Support Team to answer any additional questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on April 4, 2025
Posted by: Millie757
[This review was collected as part of a promotion.] I love how there are seamless actions across apps and I can talk with my Japanese in laws now
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on April 5, 2025
Posted by: BigShot
[This review was collected as part of a promotion.] This phone is beautiful and easy to use. I can get to all my apps seamlessly. I use it a lot for work- notes- and the pen makes it easier and faster to document.
I also use it to play games, stream movies, and play music.
I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This has yet been the best phone ever
on April 5, 2025
Posted by: Anewlife
[This review was collected as part of a promotion.] I love the read aloud of any screen. I love the phone itself as a while. I will be sticking with Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera is unbelievable
on April 5, 2025
Posted by: Stircrazy62
[This review was collected as part of a promotion.] Everybody is amazed with all the features of this phone the camera is so clear and incredible i have so many pictures and videos so clear
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seemless transitions
on April 5, 2025
Posted by: Metalheadz001
[This review was collected as part of a promotion.] Seemless transitions through the apps, very vivid screen, best camera thus far!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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