Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,800 Reviews)
Rating breakdown 16,800 reviews
5 Stars
14,532
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung s24 ultra
on April 3, 2025
Posted by: Angiella
[This review was collected as part of a promotion.] I'm really enjoying using my new phone!📱 It's the perfect size for me, and I love how easy it is to stay connected. Learning so much from the information I can access. Plus, the camera is amazing for capturing memories. 🤩 Anyone else love taking photos with their phone? #newphone #mobilephotography #connected
#Samsung #s24ultra #thebest
#Samsung #s24ultra #thebest
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product is alright
on April 3, 2025
Posted by: Itiswhatitis
[This review was collected as part of a promotion.] The camera on the ultra 23 100000000 times better. Really regret trading up. Also speaker is not so great with certain cases.
Value
3
Response from Samsung USBy R&R Team, April 3, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S24 Ultra. We know that some features of your device are crucial to your enjoyment and continued usage. We have provided links to a few articles to help you ensure you capture the best possible photos and videos with your device. We have also shared a link to the Samsung Support Team if this frustration with your camera continues or you would like to ensure your protective case is ideal for the speaker use of your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on April 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I loved my phone, beautiful picture ,wonderful camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic tech. Too much bloatware
on April 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] -Camera has 3 lenses for basically almost anything and everything you can take a picture of it's also able to enhance photos with ai truly the best camera I've ever had
-screen is a 120hz display so it's almost as smooth as butter
-s pen is useful for days to day note taking and highlighting certain things in screenshot and sometimes just doodling
-storage is good enough but I suppose 256 is standard these days
-cpu is good but I've heard competition may have better cpus
-way too much samsung and google bloatware I wish they could allow us to pick and choose what we want installed instead of having it be forced on our phones
-screen is a 120hz display so it's almost as smooth as butter
-s pen is useful for days to day note taking and highlighting certain things in screenshot and sometimes just doodling
-storage is good enough but I suppose 256 is standard these days
-cpu is good but I've heard competition may have better cpus
-way too much samsung and google bloatware I wish they could allow us to pick and choose what we want installed instead of having it be forced on our phones
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey Kellexscott, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are pleased with the enhanced camera quality and Galaxy AI features that allow you to capture the best possible photos and videos with your device. We have provided a link to the full device manualt ohelp you align the software to your preferences, and to the Samsung Support team if you would like one on one assistance with this process. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great and reliable
on April 3, 2025
Posted by: Rayrod
[This review was collected as part of a promotion.] Fast and reliable easy to use the functionality out of the box
Value
5
Response from Samsung USBy R&R Team, April 3, 2025
Hi there Rayrod, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear how pleased you are with the speed, ease of use, and capabilities of your new phone. We hope you have also found time in your busy life to explore the features of Galaxy AI. We have provided resources to help you with this exploration, and answer any questions you may have as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 3, 2025
Posted by: WoawBro
[This review was collected as part of a promotion.] This phone is the best phone I ever had.I always had galaxy products but I never thought this GEN OF SAMSUNG WOULD BE THIS AWESOME && be so mind blowing❗️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s24 ultra
on April 3, 2025
Posted by: Mountainsamsung
[This review was collected as part of a promotion.] Love using my s24 ultra. Super smooth seamless action across apps. Love all the upgrades to the camera. Very fast. Amazing connectivity to cell towers. Never drop calls. All around an amazing phone for the cost. I've had no troubles what so ever. I would absolutely recommend this phone to all my family and friends. Samsung for the win!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on April 3, 2025
Posted by: CallMePROJECT
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is hands down the best phone I’ve used. The Titanium design feels premium, and the flat display is a great upgrade. The 200MP camera takes insanely detailed shots, and AI-powered features make editing effortless. Performance is top-notch with the Snapdragon 8 Gen 3, handling everything smoothly. Battery life easily lasts a full day, and the S Pen remains a handy bonus. It’s expensive, but for power users, it’s worth every cent.
Value
5
Written by a customer while visiting Samsung US