Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,800 Reviews)
Rating breakdown 16,800 reviews
5 Stars
14,532
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
This product is fast and reliable
on March 22, 2025
Posted by: TheJuanUNeed
[This review was collected as part of a promotion.] The ai features implemented on the device are useful for when you need it, apps work perfectly and update themselves, phone system updates do themselves; this is a very durable phone and also very easy to customize.
Phone model is slim, but at the same time excelent for me since I have big hands the big screen helps a lot.
Phone model is slim, but at the same time excelent for me since I have big hands the big screen helps a lot.
The s pen is useful for artist and for photos, but that is pretty much all it can do other than being a replacement for a finger
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in years
on March 22, 2025
Posted by: FlagPole
[This review was collected as part of a promotion.] I'm always looking for cutting edge devices to get me through the day efficiently, and the S24 Ultra goes above and beyond. The seamless actions across apps make things flow the way they should, no questions asked. This is the best phone I've had in years!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on March 22, 2025
Posted by: Abhi262
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra excels with its stunning display, exceptional camera (especially the zoom), and powerful performance. The S Pen and new AI features are genuinely useful. Its titanium build feels premium, and battery life is excellent. However, it's expensive, large, and has some software bloat. Overall, it's a top-tier phone for those seeking the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around awesome phone
on March 22, 2025
Posted by: ChevyZL11fan
[This review was collected as part of a promotion.] I upgraded form a S21 Ultra and have no complaints. One of the main reasons for upgrading was for the S pen. So much better using it when texting. Not only that there are features for screen shots and you can highlight the section that you need. Quicker than the traditional method of getting a screenshot.
The camera is also better.
The camera is also better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fingerprint sensor
on March 22, 2025
Posted by: Semom4
[This review was collected as part of a promotion.] The one problem I had with thsle s24 ultra was that I put a protective glass on it and fingerprint sensor stopped working and the face recognition is really slow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone cool
on March 22, 2025
Posted by: Noljusbrew
[This review was collected as part of a promotion.] Great phone like the s pen easy to draw messege and edit easy to use
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hello there Noljusbrew, thank you for your feedback on your Samsung Galaxy S24 Ultra. We love hearing how much you are finding this device to be a great addition to your life and helpful for a range of daily tasks. We have provided links to a few resources to help you discover the additional features of Galaxy AI and answer any questions you may have as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 Ultra
on March 22, 2025
Posted by: AngryRanger
[This review was collected as part of a promotion.] The phone has been consistent to this day. I use it to game, do reach on line, view and edit document. This phone is performing to my expectation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra: Gaming and Everyday Excellence
on March 22, 2025
Posted by: DeepspaceNarayan
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has truly impressed me with its exceptional gaming capabilities. Playing 'Love in Deep Space' on this device has been a fantastic experience, thanks to its smooth graphics, quick response times, and overall power. Upgrading from my previous A11 model, the difference in performance is night and day. The S24 Ultra handles intense gaming sessions with ease, making it a worthwhile upgrade for any mobile gamer.
I chose the S24 Ultra with the hope that it will be my primary phone for the next decade. Given its performance so far, and coming from a brand I've come to trust for reliable products, I’m confident that the S24 Ultra will stand the test of time. Regarding the design, I've heard some concerns about the sharp corners, but personally, I haven't found it to be an issue, especially with a case on. The phone's design feels comfortable and premium in hand.
Value
5
Written by a customer while visiting Samsung US