Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,797 Reviews)
Rating breakdown 16,797 reviews
5 Stars
14,529
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Great featurez
on May 24, 2024
Posted by: Luvmequiboo
from Memphis tn
Expertise:Intermediate
I absolufdly lovd this ohone ...i recomme.dcig go all my collegdx
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 24, 2024
Posted by: Tythespy
Cool phone with alot of specs , good camera and features.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone.
on May 24, 2024
Posted by: Prettyphoneinhand
from Mitten
Expertise:Intermediate
Ahhh. I love this phone. The more I do with it the more I love it. My last Note was the 8 and I kept it until trading towards this one. I had Z series in the interim and although I liked it's originality and design, I loved the function of the Note better...even as old as my model was.
I won't get into every feature as you can read about all that. I will say, this is a beautiful phone! Excellent quality. I'm a lifetime Galaxy user and with every upgrade I understand why.
I won't get into every feature as you can read about all that. I will say, this is a beautiful phone! Excellent quality. I'm a lifetime Galaxy user and with every upgrade I understand why.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on May 24, 2024
Posted by: Whitewolf
This phone is the absolute biggest piece of junk I've ever owned. It's slow, anytime I need to open a link through my email (when it opens my email, which is rare) it tells me ts not available, it snaps pictures at random, it shuts down at random, and I could keep going and going. DONT BUY THIS PHONE!!!
Response from Samsung USBy Social Commerce, May 28, 2024
Howdy Whitewolf,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Suddenly shutting down can be an unwelcome surprise, especially if you are in the middle of something. "Samsung phone or tablet unexpectedly powers off" is a wonderful resource that you can also take a look at that can help resolve what you have described to be experiencing with your device. If you have any questions for us after reviewing the resources that have been provided, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshooting/TSG01002035/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. Suddenly shutting down can be an unwelcome surprise, especially if you are in the middle of something. "Samsung phone or tablet unexpectedly powers off" is a wonderful resource that you can also take a look at that can help resolve what you have described to be experiencing with your device. If you have any questions for us after reviewing the resources that have been provided, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/troubleshooting/TSG01002035/
Written by a customer while visiting Samsung US
Customer Rating
5
Is amazing👌🏾
on May 22, 2024
Posted by: ELTANO
[This review was collected as part of a promotion.] I love this phone, for its technology, its speed, audio quality, its applications, the resolution of the screen, its pencil and its star component since forever and the envy of the I phone, ITS INCREDIBLE CAMERA!!!!😃👌🏾 💪🏾
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Magic
on May 21, 2024
Posted by: MaxRenz
from Italy
Expertise:Intermediate
😍😗 a complete compagnon. 512Gb i will pour everything inside.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on May 20, 2024
Posted by: Got it
from Modesto ca
Expertise:Intermediate
Great features and a awesome deal to pass up so yeah another one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on May 20, 2024
Posted by: Kevo
Very good phone lots better than the one I dropped in the lake.
Response from Samsung USBy Social Commerce, May 21, 2024
Hey Kevo,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying your brand-new Galaxy S24 Ultra so far since you've unboxed your device! Feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We're always here for you! For your convenience, I've linked a few helpful resources below to help you transition into all those awesome features you now have available at your fingertips. Be sure to check those out when you have some free time! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying your brand-new Galaxy S24 Ultra so far since you've unboxed your device! Feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We're always here for you! For your convenience, I've linked a few helpful resources below to help you transition into all those awesome features you now have available at your fingertips. Be sure to check those out when you have some free time! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US