Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,797 Reviews)
Rating breakdown 16,797 reviews
5 Stars
14,529
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
3
Great features!!
on July 29, 2024
Posted by: Blazos
[This review was collected as part of a promotion.] All features are great!! Galaxy AI is top notch. It's sleek, I love the screen size. Pictures are also great. Only thing I am having trouble with is sending some messages out. I've had my phone carrier reboot and calabirate it too. I've only had the device 6mnths. Tried everything to have some of my text messages to go through. Just don't have the money right now to ask for a new one.
Value
3
Response from Samsung USBy R&R Team, September 16, 2024
Hey Blazos. Thank you for reaching out to us! Your feedback is always appreciated. We noticed that you contacted us regarding the review of the Galaxy S24 Ultra. The Galaxy S24 Ultra features the Quad Tele system in its camera, making it the first Galaxy smartphone to have this feature. With the Quad Tele system, users can capture clearer and crisper photos within their typical optical zoom range. Even when using digital zoom, the AI Zoom solution, based on the new ProVisual engine, allows users to capture more detailed photos and videos than ever before. If you're still experiencing difficulties sending or receiving text messages, or if they seem slow, it's likely related to your carrier or its service. You can check the attached link for troubleshooting options. If this persists, please don't hesitate to reach out to us at Samsung Support.
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on July 29, 2024
Posted by: DVSKat
[This review was collected as part of a promotion.] I'm in love with the phone and the features, including the Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: LondonPaige
[This review was collected as part of a promotion.] I use my galaxy phone in everyday business. The ease of transitioning from business to streaming is seamless and almost effortless. Love Samsung products and I'm I lifer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Phone Organized My Life For Me
on July 29, 2024
Posted by: Squatch
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra has been an outstanding device in my experience. I have been using it for over six months now, and it has been a solid choice. Its performance is smooth and responsive, effortlessly handling multitasking, gaming, and intensive apps.
The health features are exceptional, providing comprehensive tracking and integration with my watch and buds. This has greatly improved my fitness routines and health awareness, not just through exercise but also sleep schedule.
AI integration is another highlight, offering ease of use through smart suggestions, personalized optimizations, and great battery management. The AI-powered camera consistently produces high quality photos by automatically adjusting settings for me.
Overall, the Galaxy S24 Ultra combines exceptional performance, health features, and AI integration, making it a top-tier smartphone and a worthwhile investment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New device
on July 29, 2024
Posted by: Typh0n
[This review was collected as part of a promotion.] I bought my Galaxy s24 Ultra about a month ago and I've had nothing but good experiences with it. Faster speeds, higher quality pictures and sounds, and with the added addition of Galaxy AI, it's so much easier to navigate what I'm looking for, be it a new trend or a specific function on the phone itself. SO happy I upgraded
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 29, 2024
Posted by: MTGlady
[This review was collected as part of a promotion.] I love this phone because it works so quickly and the camera is fantastic. I love using the pen to take notes. Also the zoom feature is great on the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly impressed by the new Samsung S24 Ultra
on July 29, 2024
Posted by: shapahi
[This review was collected as part of a promotion.] Samsung has done it again with the amazing S24 Ultra.
The camera system is amazing!
It takes the best pictures and video that I have ever seen.
It's so easy to use and quickly takes an amazing picture with it's auto focus and best picture indicator. Night time camera feature is also superb.
The built in stylus is so convenient for signing work documents and reviewing them.
The screen resolution is the best I've seen.
The built in Samsung AI is so helpful when coordinating multiple tasks throughout my day.
Not only is it fast with its state of the art processing speed but it also came with a lot of storage gigabyte space so I never have to worry about running out.
I would highly recommend this phone to anybody looking for an upgrade or a new product!
The camera system is amazing!
It takes the best pictures and video that I have ever seen.
It's so easy to use and quickly takes an amazing picture with it's auto focus and best picture indicator. Night time camera feature is also superb.
The built in stylus is so convenient for signing work documents and reviewing them.
The screen resolution is the best I've seen.
The built in Samsung AI is so helpful when coordinating multiple tasks throughout my day.
Not only is it fast with its state of the art processing speed but it also came with a lot of storage gigabyte space so I never have to worry about running out.
I would highly recommend this phone to anybody looking for an upgrade or a new product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone, who dis?
on July 29, 2024
Posted by: elcuhhsenpai
[This review was collected as part of a promotion.] To preface this review, I have used various Galaxy products over the last decade and have enjoyed them more than the competitors. So much so that I refuse to choose them over Samsung. That being said, I was using a Note20 Ultra prior to moving over to the S24 Ultra. The phone was everything I needed but the battery was no longer what it should be and so I was needing to move over to a new phone and I do not regret it one bit.
To start, the phone feels really good in the hands, it is thicker than the Note20 Ultra, but it makes up in it with comfortability when being used. It fits better, feels better and no more accidental swipe gestures like on the curved edges of my previous phone.
Next is the battery. The battery has been amazing to say the least. Minimal use on the phone through out the day and I can stay at 70% battery by the end of the night. Heavy usage such as media consumption, messaging, scrolling through apps, listening to music and streaming videos can leave my phone at most 20% by the end of the night, the least is about 5% before calling it a night. Productivity on the phone is really great and it makes this phone a powerhouse.
Galaxy AI has been a lifesaver, there have been many times where I take pictures at many amazing tourist spots and it helps clear up the crowded and unwanted photo bombs.
My only gripe with the phone would be that it does not have a microSD card slot for additional memory, which was my hesitation from moving over from my other phone.
To start, the phone feels really good in the hands, it is thicker than the Note20 Ultra, but it makes up in it with comfortability when being used. It fits better, feels better and no more accidental swipe gestures like on the curved edges of my previous phone.
Next is the battery. The battery has been amazing to say the least. Minimal use on the phone through out the day and I can stay at 70% battery by the end of the night. Heavy usage such as media consumption, messaging, scrolling through apps, listening to music and streaming videos can leave my phone at most 20% by the end of the night, the least is about 5% before calling it a night. Productivity on the phone is really great and it makes this phone a powerhouse.
Galaxy AI has been a lifesaver, there have been many times where I take pictures at many amazing tourist spots and it helps clear up the crowded and unwanted photo bombs.
My only gripe with the phone would be that it does not have a microSD card slot for additional memory, which was my hesitation from moving over from my other phone.
Value
5
Written by a customer while visiting Samsung US