Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,802 Reviews)
Open Ratings Snapshot
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Great phone
on February 21, 2025
Posted by: Chris
Verified Purchase:Yes
S24 Ultra is a excellent phone. My previous phone was s20 Fe which was a really nice phone and actually felt a little better in my hand because it's about a quarter inch narrower and a little lighter. But this phone has much better battery life and Superior in many ways. If I can avoid damage or theft it should last for many years.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s24 ultra
on February 21, 2025
Posted by: Cassluvsgalaxys
[This review was collected as part of a promotion.] Love it can't wait for the s25 ultra getting it really soon
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice hardware, now deliver the update!
on February 21, 2025
Posted by: Jake
Expertise:Expert
Verified Purchase:Yes
Nice hardware, like the form factor, phone easily accepts various inexpensive covers. WHERE MY ONE UI 7?
Response from Samsung USBy R&R TeamFebruary 24, 2025
Hey there Jake, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear how pleased you are with the inital usage and appearance of your new phone. We also know that you are excited about the amazing new features of One UI7 and wanting to explore them as soon as possible. We appreciate your patience as we continue to roll out software and security updates to our range of devices. We have provided a link to the Samsung Support Team if you have additional questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better each time
on February 21, 2025
Posted by: 6276nytemair
[This review was collected as part of a promotion.] I have been faithful galaxy fan for as long as I can remember. Each new phone they release i think it can't get better but they continue to amaze me. 100000% recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra is much more than a cell phone
on February 21, 2025
Posted by: Juore9
[This review was collected as part of a promotion.] It is a super fluid phone, the use of the s pen helps a lot to make notes and also to be able to edit photos personally or with the use of artificial intelligence. the use of artificial intelligence has helped me as soon as I learn languages in an application or website and saves a lot of time, besides that the screen is the best in the market
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on February 21, 2025
Posted by: Faisal
[This review was collected as part of a promotion.] Thus us the best phone ever. I've been using it from an year now and it has been a great experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product really blew me away
on February 22, 2025
Posted by: Coolio372991
[This review was collected as part of a promotion.] At first use I knew I'd love this phone it's is everything I could ever want in a phone it has amazing graphics good battery and it's always running great o can play any game on it without it freezing it's been dropped hundreds of times in its screen and still works perfectly the only flaw I think the phone has is that its screen gets very messy and it get hard to read finger prints that way every thing else on the phone is magnificent battery life 10 graphics and performance 10 durability 10+ ease of use 10+
I've literally never owned a phone this amazing that you Samsung can't wait to try the s25 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All the features on this model are great!
on February 22, 2025
Posted by: Showtime
[This review was collected as part of a promotion.] I use this phone for photos at work with the time stamp application. Photos are great. I also game a lot. And the everything from graphics to the play is enough for my liking. My son also writes papers and edits alot and he love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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