Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,802 Reviews)
Open Ratings Snapshot
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
SAMSUNG AI and Camera are the best
on February 19, 2025
Posted by: YahLoveSamsung
[This review was collected as part of a promotion.] I love the AI integration and the zoom in on the camera is it off this world. Way better than any phone I've seen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone I've ever bought!!!
on February 19, 2025
Posted by: Mrick89
[This review was collected as part of a promotion.] I love how seemless actions are across apps. I use this phone for work, school, gaming, and just scrolling on media. I also love how useful the spen is, and you can customize the button actions!! I love how advanced the camera is and how far you can zoom in. I work in warehousing, and use the zoom feature way more than it was probably intended lol the only downside to this phone I feel is the straight corners. I wish they would've kept them curved to further decrease drop shock throughout the device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone
on February 19, 2025
Posted by: Bigmay
[This review was collected as part of a promotion.] This is the best phone I have ever had it done everything I need a phone to do. Very fast get what you are looking for as soon as you hit the button I would not change this phone for nothing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S24 Ultra
on February 19, 2025
Posted by: Knighthead
[This review was collected as part of a promotion.] I use my galaxy everyday, I've never had a problem with this device not once. It's easy to use and walks you through the setup and how to use your phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've owned
on February 19, 2025
Posted by: Umbral
[This review was collected as part of a promotion.] The audio quality, is beyond amazing. Crisp clean sounds. Almost as if I have a pair of headphones in while watching a show.
Video play an playback, almost seamless. No lag, no CC lag, no artifacting. It's perfect for on the go shows. Or (in my case) long road trips when I'm bored.
Video games. Hasn't had any issues yet. Playing video games on this phone. A breeze. Refresh rate, graphical interface. It's all beautiful
Picture quality is amazing especially when it's close up or far out. Pictures of the moon have come out fantastic. Shooting pics of my family an friends (even the furbaby) I can see every detail as if i was looking at them in person.
On top of all that. The S-pen. Absolutely amazing to have when writing or even doodling for class or at work. I hope to test the s25 soon. But the S24 Ultra. My go to baby.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a complete team.
on February 20, 2025
Posted by: Rias17
[This review was collected as part of a promotion.] I have been using it for more than 6 months and I really love tanyo its camera, the battery that lasts a lot, the image quality, the stamina of the processor and also the spen that attends you for different functions, for me this phone is the best besides that it is my first high range but I love all the samsung products and they gave me what I expected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's an all around good phone, no real complaints.
on February 19, 2025
Posted by: Kupkake88
[This review was collected as part of a promotion.] I for one wish I had chosen a different color but that's the only complaint that I have and ithe color was my own choice, so.
The camera on this thing is amazing. The zoom is like looking through a microscope. It takes excellent video and the battery lasts forever. I'm really happy with it , like I said no real complaints about it. I love to watch my shows on here and play my games. It's a great phone really.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Near Perfect
on February 20, 2025
Posted by: Bahamut
[This review was collected as part of a promotion.] This is a must for you entertainment needs, it keep your game on while watching a livestream throughout the day and even then only need to charge once. Sure it may to get a bit toasty charging while doing these things but no performance issue whatsoever. It helps when your house is decked with other Samsung products TVs, Appliances, etc Smartthings has made time management and even dare I say LIFE!! easier.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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