Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,803 Reviews)
Rating breakdown 16,803 reviews
5 Stars
14,534
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
1 year user - Phone of my dreams
on February 12, 2025
Posted by: Madrina
[This review was collected as part of a promotion.] I have my Samsung Galaxy S24 Ultra for almost a year now, the reason why I bought was mainly because of the good camera and the pen.
The camera: I went to see the total eclipse with some friends and none of them was able to capture the amazing pictures I was able to capture with my phone. So if you like astrophotography, this phone is for you.
The pen: I love that if I need to write a note I don’t need to open any app. I just take the pen out and start writing immediately in the screen, I have the option to save that note or discard it.
Also, other feature I love from the pen is that sometimes when you need to copy something from any webpage, you cannot select with your finger since it is not very exact but with the pen you can select exactly what you need and obtain the text otherwise you cannot get if you don’t have the pen.
Also, other feature I love from the pen is that sometimes when you need to copy something from any webpage, you cannot select with your finger since it is not very exact but with the pen you can select exactly what you need and obtain the text otherwise you cannot get if you don’t have the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 12, 2025
Posted by: Funphone1
[This review was collected as part of a promotion.] Great screen with easy use. Phone is Great size for easy handling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on February 12, 2025
Posted by: Jakefromstatefarm
[This review was collected as part of a promotion.] This phone is great. It has a great display and camera but I think the s pen is this phone's best feature. While the s25 may be better in every other way, the spen not being bluetooth is a deal breaker. If I were to change one thing is the size of the screen. I wish it was a little bigger. Overall 10/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente device, great performance, great view
on February 12, 2025
Posted by: Elpapuchon15
[This review was collected as part of a promotion.] Pretty good phone, its too smart and quickly discharge of content, beautiful design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Note24 ultra has awesome features
on February 12, 2025
Posted by: Ronnin222
[This review was collected as part of a promotion.] Awesome phone. The note 24 ultra is very good at using AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone, Super camera
on February 12, 2025
Posted by: EyeDoc
[This review was collected as part of a promotion.] I use the macro feature almost every day. I am an ophthalmolgist and use for patient documentation. Often my photos are better than what others get on specialist ophthalmic cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Usability
on February 12, 2025
Posted by: Darkman6092
[This review was collected as part of a promotion.] The phone offers "seamless actions across apps " and works weel.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Product is good but...
on February 12, 2025
Posted by: shockappeal
[This review was collected as part of a promotion.] The battery life could be much better given the price.
Value
3
Response from Samsung USBy R&R Team, February 14, 2025
Hi there Shockappeal, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are pleased with the features of your new device, and we would be thrilled to help you troubleshoot the battery life of your device for the best possible experience with your device. We have provided links to a few articles below to assist you at your convenience. We have also shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US