Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,796 Reviews)
Open Ratings Snapshot
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
S24 Ultra best phone by far
on July 30, 2024
Posted by: OcinDor
[This review was collected as part of a promotion.] Outstanding phone. Display is superb which makes it really good for watching any videos as well as with gaming. It's also very fast and is able to handle a lot of applications. The Galaxy AI is also a plus. Definitely an upgrade and the best phone I've used so far. Definitely recommend to all!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone
on July 30, 2024
Posted by: Chile72
[This review was collected as part of a promotion.] It's the best cell phone you can get, all the features it has is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have ever owned
on July 30, 2024
Posted by: Choco15
[This review was collected as part of a promotion.] I love my galaxy s24 ultra. Perfect for playing games online or watching shows and movies. The A.I. feature is awesome, I like to use it for pictures. The camera on the phone is amazing. Best phone I ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade
on July 30, 2024
Posted by: Shan70
[This review was collected as part of a promotion.] I always wonder if upgrading is worth it, I can definitely say this time it was. My phone is incredibly smooth and fast, The display is beautiful, And the camera unmatched. It feels great in my hand and I love taking it out and using it. Best samsung phone i've ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on July 30, 2024
Posted by: BeboHa
[This review was collected as part of a promotion.] I love the new Galaxy AI features. I use Circle to search everyday multiple times. The battery could be better though
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worthy Upgrade
on July 30, 2024
Posted by: AJackson
[This review was collected as part of a promotion.] Coming from a 22 ultra the 24 ultra is noticeably faster and has a better battery life. The AI features make this phone stand out among the competitors. If you get the 24 ultra you will not regret it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone and excellent service
on July 30, 2024
Posted by: Jamison T
from Albany, GA
Expertise:Expert
Verified Purchase:Yes
Awesome phone and excellent service. Trade in was very easy.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone but still a few issues
on July 30, 2024
Posted by: Brutus
[This review was collected as part of a promotion.] Galaxy AI is a fun quirk, still not perfect but definitely useful
My biggest issue comes with the charging port falling apart easily just as previous iterations of the S line. After about a year the port will just stop charging reliably
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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