Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(16,798 Reviews)
Open Ratings Snapshot
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Love the color! I didnt expect it to look THIS gr8
on December 17, 2024
Posted by: APL2GLXYUSER
from New Mexico
Expertise:Intermediate
Verified Purchase:Yes
Beautiful phone and color! Exceeded my expectations.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 18, 2024
Hi APL2GLXYUSER, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We love hearing from our customers not only that they love their new device, but all of their expectations have been surpassed by the reality of their new device. Please, don't hesitate to reach out to us at any time if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Must buy
on December 18, 2024
Posted by: Imran
from San Jose, California
Expertise:Intermediate
Verified Purchase:Yes
Excellent device..................................
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 18, 2024
Hi there Imran, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear that you are loving the features and functionality of your new phone. We have provided a link below to the Samsung Support Team if you ever have questions about your Samsung products in the future. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on December 18, 2024
Posted by: C R B
from PA
Expertise:Intermediate
Verified Purchase:Yes
Feature packed and perfect size. Great deal for the holidays!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The current best of the best
on December 18, 2024
Posted by: George J
Verified Purchase:Yes
Most powerful phone I've ever owned. Battery life is fantastic and build quality is high.
Response from Samsung USBy R&R Team, December 19, 2024
Hello George J, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra. We are absolutely ecstatic to hear you are so happy with the usage of your new device. We hope you have found the opportunity to explore all of the ways you can use Galaxy AI every day, and we have provided a link to the full device manual to help you in this exploration. We have also provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Orange Harley Guy
on December 18, 2024
Posted by: Kevin
from Anderson, SC
Expertise:Intermediate
Verified Purchase:Yes
The titanium orange looks more peach. I ordered it to match a few other items and it was disappointing in color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 31, 2024
Hi Kevin, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear how pleased you are with the features of your new device. We understand how important the appearance of your device is to you for your own personal sense of style. We do always recommend protective cases on all devices to ensure you are safe from damage from accidental bumps and drops. We have available cases in a range of colors and styles to help you in this. We have provided a link to the Samsung Support Team if you have any questions about options available to you for cases or answer any questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features
on December 19, 2024
Posted by: Naga
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Amazing features and camera is top of the line. Fast and efficient.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 19, 2024
Hi there Naga, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear you are so pleased with the usage and features of your new phone. We have shared a link below to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone
on December 19, 2024
Posted by: Anonymous
from Fleming County Kentucky
Expertise:Expert
I absolutely love my Samsung net 20 I would recommend it to anyone Samsung is the only make of phone I ever use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S22 Ultra was better
on December 19, 2024
Posted by: Naveela
from Orlando
Expertise:Expert
Verified Purchase:Yes
Phone works well; extemely disappointed with camera
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, December 19, 2024
Hello Naveela, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy tohear you are overall pleased with the usage of your new phone. We would love to help you with the camera to help you capture the best possible photos and videos. Without knowing the details of your experience with your camera, we have provided links to the full device manual to help you adjust the settings, and to the Samsung Support Team to offer additional assistance if you believe your camera is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
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