Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Alien
from New york NY
Expertise:Expert
Verified Purchase:Yes
The camera is ridiculous. Took a picture of the moon at night and you can see the craters.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eneida4kidzs
from Saint Cloud, FL
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Still working on using the camera. I feel the S23 Ultra was easier to use. Quality sound. Enjoying all the AI features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Khibna
from Garland, TX
Expertise:Intermediate
Verified Purchase:Yes
Best phone I have used, it is reliable and fast, camera is fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
Verified Purchase:Yes
Pretty seamless trade, great trade in offer. Actually used the chat help feature and that was surprisingly easy and assuring that I was getting the best deal.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Patel
from California
Expertise:Intermediate
Verified Purchase:Yes
Very smooth, excellent photo zooming, bettry life is amazing. Love to use new functions.
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Aojvb
Verified Purchase:Yes
I love the cameras
I love the pen
I love the sound
So, I love my new phone!
I love the pen
I love the sound
So, I love my new phone!
Written by a customer while visiting Samsung US
Posted by: lizziechic123
from Alabama
Verified Purchase:Yes
I'm kinda in love with this thing. I'm sure there's so much that I've still yet to discover about it but it's my first flagship phone ever and I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paulo
Verified Purchase:Yes
Updated my phone because Whatsapp was freezing on S23 Ultra, made my backup to s24 and its still freezing.
Response from Samsung USBy R&R Team, December 16, 2024
Hi there Paulo, thank you for your feedback on your Samsung Galaxy S24 Ultra. We understand how important specific apps are to you every day for keeping in touch with your loved ones. We have provided a link to an article below to help you troubleshoot this experience, and have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US