Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Posted by: Zacoalco
from Sacramento, California
Expertise:Intermediate
Verified Purchase:Yes
So far so good,loving it and enjoying it.
Can't wait for the upcoming software update.
Can't wait for the upcoming software update.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David Akomolafe
from Morgantown, WV
Expertise:Intermediate
Verified Purchase:Yes
The phone is all good but the camera seems to be a little subpar. The keyboard isn't as good as Google keyboard and some features in other Androids are not present
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Social Commerce, December 9, 2024
Hello David Akomolafe, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are pleased to hear you are happy with the phone as a whole, and we would love to help you maximize your experience and help you truly love your new phone. We have provided a link to the full device manual to help you with the different camera features and settings, and adjust to help you capture the best photos and videos possible. This can also help you with any features you feel are missing or not available on your device. Lastly, we have provided a link to the Samsung Support Team if you are ever interested in one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Waseem
Verified Purchase:Yes
Amazing and I can see best Android smartphone of 2024.
Written by a customer while visiting Samsung US
Posted by: wesmanlv
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
the phone is exactly what I expected. the transfer process didn't work but thank heavens for a great samsung support. they got me back on track and got everything got transferred.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is just a magical phone. I am very pleased .
on December 8, 2024
Posted by: Alexander
from MN
Expertise:Expert
Verified Purchase:Yes
This is just a magical phone. I am very pleased with the new one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Lynnwood,WA
Expertise:Intermediate
Verified Purchase:Yes
Soo worth the wait!! Camera quality is great & I enjoy the samsung updated features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ernestoroa25
from Austin
Expertise:Expert
Verified Purchase:Yes
Happy with the phone, the only thing I could say, but it does not affect the power of the phone, is the fingerprint sensor, I am not a fan of the sensor in the screen, I prefer a sensor that is outside the screen, like an S9 plus I had, or my last Z flip 3, those phones had it outside the screen, right now my screen protector is making it a little difficult to use, but aside from that, the phone is 10/10, will still buying Samsung in the future.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Aadil
from Miami
Verified Purchase:Yes
Love the phone so far, works smoothly and efficiently, Looks amazing and works just as good. I can use it for the whole day without needing to charge it as long as its fully charged.
The only think I would say I would change or would need to add would have be a memory slot as the 500GB I bought wouldn't be enough for me.
The only think I would say I would change or would need to add would have be a memory slot as the 500GB I bought wouldn't be enough for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US