Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone
on November 21, 2024
Posted by: Barrick
from Clayton NC
The last phone I loved as much as I love this one was my Samsung Note 7.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Muhammad Ansari
Verified Purchase:Yes
Not that mich diffetent feom my s21 ultra. S21 with higher Ram was better in some refards.
Response from Samsung USBy Social Commerce, November 21, 2024
Thanks for your feedback on the Galaxy S24 Ultra, Muhammad. The Galaxy S24 Ultra features impressive storage options, offering 12GB of RAM and internal memory choices of 256GB, 512GB, or 1TB. It is powered by the Snapdragon 8 Gen 3 Mobile Platform for Galaxy. The upgraded processor enhances performance significantly, with NPU performance improved by 41%, GPU performance by 30%, and CPU performance by 20% compared to the Galaxy S23 Ultra. Additionally, the Vapor Chamber is now 92% larger than its predecessor, leading to better heat dissipation. With a brightness of 2600 nits, the Galaxy S24 Ultra boasts the brightest adaptive display ever on a Galaxy device. Once again, we appreciate your feedback on the S24 Ultra. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Shaun Bangs
Expertise:Expert
Verified Purchase:Yes
Simply amazing device, money well spent. Top notch and truly the first amongst its kind
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Singh
from Lousiana
Expertise:Intermediate
Verified Purchase:Yes
Samsung have always prove best s24 ultra is fab....
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Stephen
from West Memphis Arkansas
Expertise:Expert
Verified Purchase:Yes
Great phone for my wife we recommend to our friends
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dominic
Expertise:Expert
Verified Purchase:Yes
Without a doubt, a very excelent phone of the year
Written by a customer while visiting Samsung US
Posted by: Briguy
Verified Purchase:Yes
Switched from S20 fe to the S24 ultra. Absolutely love the ultra.
Written by a customer while visiting Samsung US
Customer Rating
1
Washed out screen
on November 22, 2024
Posted by: Embula
Washed out screen issue is still there after 10 months. Seems it's not a SW issue. Wanted to trade it in for my S22 Ultra. But this is going back.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, November 22, 2024
We appreciate you taking the time to share your feedback on the Galaxy S24 Ultra, Embula. The display on the S24 Ultra is designed to deliver vibrant and dynamic visuals with Vision Booster technology and a 2600-nit brightness for optimal viewing in any environment and the brightest adaptive display on a Galaxy yet. If you are experiencing a washed-out screen, please ensure your software is up to date, as updates can enhance performance. You can also improve your viewing experience by navigating to Settings > Display > Screen Mode and switching between Vivid and Natural modes, as well as adjusting the Color Temperature Slider for further customization. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US